Labor management enhances product throughput, promotes customer service, and supports warehouse efficiency improvement.
High expectations for customer service through omnichannel commerce, fluctuating demand, an increase in the number of SKUs handled, and a reduction in the quantity per order require higher employee productivity and efficiency than before. In today's fast-paced economy, strengthening relationships with workers is essential for success. This allows for cost reduction while driving innovation and increasing productivity and final profit margins. Manhattan's labor management solution is a system designed to bridge the engagement gap with employees by recommending rewards for high performers and providing coaching and training for those who are not meeting their goals. As a result, workforce efficiency can be improved, leading to reduced turnover rates and increased productivity within the warehouse. Additionally, labor management enables managers and supervisors to forecast workloads, track productivity, and calculate incentives. By using this user-friendly mobile solution, supervisors can increase the time spent in the warehouse, engage with their teams, respond in real-time to remove obstacles, address underperforming employees, and ensure that operations run smoothly.
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Features and Functions - Performance evaluation of staff against engineering work standards - Utilization of normative workflows for coaching and dialogue with employees - Systematic feedback provided to employees based on a scorecard that measures and evaluates performance - Optimization of overtime and the number of full-time/temporary workers based on demand forecasting - Provision of real-time data on employee productivity and performance as a mobile feature for managers - Calculation of bonuses and data transmission to the payroll system - Determination of optimal staff composition through what-if analysis - Forecasting and planning workforce based on attendance days, shifts, tasks, and assigned locations Enhancing Operational Performance The functions of labor management and WMS, which were traditionally built separately, are integrated into Manhattan's Performance at Work initiative. It enables real-time measurement of goals based on actual performance. Additionally, access to critical performance data increases, leading to improved employee engagement and enhanced managerial effectiveness through the Performance at Work initiative.
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By integrating the front-end sales process with the back-end supply chain, we aggregate information both inside and outside the company. Advanced software, platform technologies, and extensive track records and experience strongly support the growth and revenue assurance of retailers, wholesalers, manufacturers, and logistics providers across various industries. Furthermore, by providing solutions developed based on cutting-edge cloud and on-premises environments to stores, distribution networks, and logistics centers, we lead businesses to success in the omnichannel market. Global locations: Atlanta (Headquarters) | Tokyo | Bangalore | Barcelona | Chile | Düsseldorf | Melbourne | Paris | Shanghai | Sydney | Singapore | England | Milan | Netherlands