We will achieve improvements in productivity and quality of operations through the sharing of maintenance information. *Case study collection available.
"The Maintenance Master" is a solution that provides concept verification (PoC), design, preparation, implementation, and operational support for utilizing AI in maintenance operations. By leveraging knowledge and expertise in the maintenance and support business area, it fundamentally strengthens the organization's problem-solving capabilities. 【Features】 ▼Improved on-site resolution rates by utilizing past response history and know-how By referencing maintenance procedures, support manuals, and past response histories necessary for maintenance work on-site, productivity is enhanced. ▼Avoiding individual reliance by sharing work know-how within the organization Insights and know-how unique to the field are compiled into procedures and manuals using AI, and by disseminating them within the department, standardization of work is achieved. ▼Knowledge creation by combining various information for increasingly sophisticated inquiries Using prompts tailored to the business, AI can generate new business content from insights, know-how, troubleshooting, and manuals accumulated in the knowledge base. *For more details, please refer to the catalog. Feel free to contact us with any inquiries.
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■We will solve the following issues: - The diversification and multifunctionality of products are increasing the knowledge required from maintenance personnel. - Product knowledge has become personalized, leading to many situations that can only be understood by asking specific individuals. - We are unable to share past resolved cases, resulting in wasted time addressing similar troubles. - The time taken to respond to inquiries from overseas locations is prolonged due to the effort involved in translation, hindering the implementation of improvement measures. *For more details, please refer to the catalog. Feel free to contact us as well.
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Accela Technology was established in 2001 through Fujitsu's venture business system, and it provides solutions that empower business operations with knowledge utilization technology, centered around the corporate knowledge utilization IT tool series "Accela," to expand and accelerate our customers' businesses.