Introduction to "Accela Maintenance Expert" for Maintenance Services

"Accela Maintenance Master" is a knowledge base that promotes the sharing and utilization of maintenance information in maintenance service and field support environments, achieving improvements in productivity and quality of operations.
【Features】
▼ Improved problem-solving capabilities through nationwide and cross-site sharing of know-how
By sharing past solutions and repair know-how beyond individual sites, we enhance problem-solving capabilities in the field.
▼ Centralized management of necessary information for operations, easy search
We centrally manage information necessary for maintenance operations—such as manuals, FAQs, work instructions, customer information, repair history, and instructional videos—allowing for easy search and access on-site.
▼ Revitalization of the organization and productivity improvement through unique insights and know-how sharing from the field
By sharing unique insights and know-how from the field and facilitating active two-way communication, we revitalize the organization.

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Providing a knowledge utilization system along with business know-how and processes