What does it actually mean to prepare for disasters?

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

• Inventory Management System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Inventory Management System

Supply chain technology that is scalable to match operational size and can be operational in a short period of time.

Agile and highly adaptable warehouse management solutions that solve the challenges of complex supply chain execution. Implementation locations are not limited to on-premises or cloud. You can access a refined set of tools and features at an affordable price, enabling you to achieve your goals. Enjoy a quick deployment, user-friendly and proven solutions, along with an interface that is easy to use with touch operations. The environment is highly configurable, minimizing the effort required from internal IT resources and contributing to TCO reduction. Choose the best deployment option for your business. You can select from various deployment options, including public cloud, private cloud, managed/hosting services, or on-premises, tailored to your needs, performance, and budget. It is also possible to use the cloud environment hosted by Manhattan. With Manhattan Cloud, upgrades are performed annually, ensuring that you always have access to new features. The cloud upgrade service includes an option for automatic migration to the next version for your specific customizations.

• Logistics and warehouse management systems

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption. It has consistently received high ratings in Gartner's Magic Quadrant over the long term. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero-downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid implementation of new business models. <Auto-Scaling> The system is equipped with the ability to automatically scale out and in system resource capacity according to the fluctuating volume of transaction data during busy and slow business periods. <SaaS-based Operational Management> Infrastructure and application management is handled by Manhattan, allowing users to focus their management resources on developing extensions that drive and transform their business.

• Logistics and warehouse management systems

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in small stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickups. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

• Inventory Management System

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as a gateway for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps involved in in-store replenishment. Using mobile functionalities designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers for each shipment, case, carton, or item. With omnichannel commerce, the responsibilities of store employees have expanded beyond selling and providing services to customers, including accommodating options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

• Inventory Management System

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real time, minimizing the impact on the in-store shopping experience and store employees while maximizing order profit margins and profitability. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores as opposed to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Retailers can quickly define and reset views or scenarios, matching the right inventory with the right customers.

Dynamic views incorporate elements such as sales methods, logistics, finance, store operations, and other user-defined features in real-time, transforming inventory visibility into availability. Features and Functions - Establish rules regarding inventory availability based on sales channels, retail brands, delivery methods, seasonality, store capacity/functionality, ease of access to inventory, inventory disposal, inventory display rules, safety stock levels, and more. - Manage supply levels through operational constraints such as fulfillment outages and workload in stores. - Modify views to display any inventory using a REST-based API. - Provide real-time inventory status updates to any channel. - Ensure store inventory levels to avoid disappointing in-store customers. - Provide order shipment date information across all sales channels. *For more details, please download the PDF or contact us.*

• Inventory Management System

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

You can improve your ability to effectively control the three main factors of logistics costs: labor costs, transportation costs, and inventory holding costs.

Close collaboration between suppliers, carriers, and 3PLs is crucial for improving supply chain efficiency. By using appointment scheduling, we provide carriers and suppliers with self-scheduling capabilities for deliveries and pickups at the warehouse, eliminating time-consuming manual processes on the warehouse side and preventing delays and mistakes. Additionally, by carefully coordinating the inbound and outbound reservation schedules with warehouse personnel, shipping staff, and vehicle managers, we can enhance our ability to control the three main factors of logistics costs: labor costs, transportation costs, and inventory holding costs. Improving productivity and strengthening compliance Inadequate appointment scheduling with carriers can lead to labor shortages, inefficient loading and unloading, and unnecessary vehicle dwell time. Our appointment scheduling allows carriers and suppliers to easily self-schedule deliveries. This enables the warehouse to improve productivity, level out labor, and ensure adherence to schedules, supporting compliance with labor regulations.

• Logistics and warehouse management systems

By managing the flow of all incoming and outgoing products, we maximize the efficiency of the facility and warehouse!

In today's supply chain, the need for rapid response has made operational efficiency more important than ever. Manhattan's yard management provides visibility down to the details and control over task-based on-site operations, ensuring operational efficiency. Furthermore, by maximizing the flow of all inbound and outbound goods, teams can reduce costs while meeting customer demands. Enhancing visibility and improving control Yard management maximizes efficiency in on-site and warehouse operations by managing the flow of all inbound and outbound goods. With Manhattan's proven on-site management solutions, it is possible to plan, execute, track, and audit cargo loading while considering key characteristics such as shipment type, cargo content, required personnel, and the capacity of docks and warehouses. *For more details, please download the PDF or contact us.

• Logistics and warehouse management systems

A comprehensive logistics solution designed to support the overall delivery needs of the company, regardless of transportation methods, areas, or channels.

Manhattan's Active Transportation solution is a comprehensive logistics solution designed to support the delivery needs of the entire enterprise, regardless of transportation method, area, or channel. This solution enables transportation modeling, fleet optimization, and dispatch, as well as support for parcel and residential deliveries, integrating transportation and logistics within the logistics system through visualization. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Labor management enhances product throughput, promotes customer service, and supports warehouse efficiency improvement.

High expectations for customer service through omnichannel commerce, fluctuating demand, an increase in the number of SKUs handled, and a reduction in the quantity per order require higher employee productivity and efficiency than before. In today's fast-paced economy, strengthening relationships with workers is essential for success. This allows for cost reduction while driving innovation and increasing productivity and final profit margins. Manhattan's labor management solution is a system designed to bridge the engagement gap with employees by recommending rewards for high performers and providing coaching and training for those who are not meeting their goals. As a result, workforce efficiency can be improved, leading to reduced turnover rates and increased productivity within the warehouse. Additionally, labor management enables managers and supervisors to forecast workloads, track productivity, and calculate incentives. By using this user-friendly mobile solution, supervisors can increase the time spent in the warehouse, engage with their teams, respond in real-time to remove obstacles, address underperforming employees, and ensure that operations run smoothly.

• Logistics and warehouse management systems

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This concept has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the approach to inventory optimization has fundamentally changed. Inventory is now utilized in real-time and in new, different ways, rendering most of the inventory management methodologies widely used today outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to tackle today's omnichannel inventory challenges.

• Logistics and warehouse management systems

We have added site photos of the Danjiang Bridge, currently under construction in Tamsui District, New Taipei City, Taiwan (taken on August 19, 2025), to our company website (Projects). The main tower will reach a height of 200 meters above the water surface. According to the plan, the main tower will be constructed in 53 floors, with each floor featuring a complex variation in shape. As of the end of August 2025, the construction of up to the 52nd floor has been completed. The construction of the main tower has now entered its final stage. Please check our company website (Projects) for more information. ■ Project Name: "Danjiang Bridge Project" If completed, the Danjiang Bridge, designed by the late Zaha Hadid, will be the longest single-tower, asymmetrical cable-stayed bridge in the world. The construction of this reinforced concrete main tower utilizes the Perry System (SCS+VARIO and ACS+VARIO). Additionally, this project has been awarded as an all-Perry project, receiving support from the Perry Group's project and technical teams through Perry Japan as the point of contact. Perry Japan Co., Ltd.

Hotron's vehicle detection sensors allow you to search for products that meet your needs from three categories: "Purpose of Use," "Location of Use," and "Product List." The sensors detect the passage of vehicles and notify you with a rotating light, or switch the display of parking availability. They manage vehicle presence, full parking, and exit warnings in parking lots, contributing to safe driving and smooth operational management within the parking area. They are used in various settings, from coin-operated parking to large-scale parking lots.

Do you have any concerns or requests regarding wired bed exit sensors? × Tangling or tripping over wired cables × Cable disconnection or damage × Worrying about forgetting to turn the switch back on after temporarily stopping the sensor. × Wanting to be notified of bed exits even from a location far from the nurse call outlet. Such concerns can be resolved simply by connecting our wireless nurse call linked set to the sensor! Our wireless nurse call linked set allows you to connect bed exit sensors like "Ugo-kun," "Foldable Thin Matta-kun," "Ayumi-chan," and "Just Place Pole-kun" to transmitters and receivers, reducing wiring around the bed area, alleviating concerns about tripping or falling due to cables, and contributing to a tidier work environment. Furthermore, it enables the use of bed exit sensors even from locations far from the nurse call outlet, allowing for more flexible equipment placement.

- Direction of Corporate Management and Utilization of Information Processing Technology Our company is significantly improving operational efficiency through the automation of quotation creation using Google Apps Script. We will continue to actively utilize digital technology to promote the efficiency of back-office operations and enhance customer responsiveness. - DX Strategy Our DX strategy is to first automate the quotation process and then gradually digitize the entire operation based on the results. This will reduce the operational burden and enhance customer response speed. Promotion System: Regular two-way checks are conducted between the DX promotion manager and the DX promotion staff to share areas for improvement. Environmental Development: We are advancing the introduction of an automation system for quotation creation using Google Apps Script and building a data sharing and backup system utilizing Google Drive. - Cybersecurity Measures We have implemented two-factor authentication for Google accounts. Access to quotation data and customer information on the cloud is restricted to company accounts only. Our company provides fast and high-quality services to our customers by leveraging digital technology. Through this initiative, we aim to enhance customer convenience and satisfaction.

Our company has implemented business efficiency improvements through the automation of quotation creation using Google Apps Script. Starting with the automation of quotation tasks, our strategy is to gradually digitize our operations, which will reduce the workload and enhance customer response speed. To effectively advance this strategy, we conduct regular two-way checks between the DX promotion manager and the DX promotion staff to share areas for improvement. Specific measures for business automation: - Introduction of an automated quotation creation system using Google Apps Script - Data sharing and backup utilizing Google Drive To monitor the progress of our DX strategy, we have established the following quantitative indicators: - Quotation creation time: Average 1 hour → 1-2 minutes - Quotation input error rate: 5% → Below 1% - Customer response lead time: Average 2 days → Within 1 day