SBS Marketing Co., Ltd. "By 'surprisingly exceeding expectations' in a good way, does it increase purchasing motivation and reduce complaints!? The 'Escalator Effect'"

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer attraction mainly in the BtoB (business-to-business) sector. On September 4, 2025, they published a page titled "Does 'Surprising Expectations in a Good Way' Increase Purchase Motivation and Decrease Complaints!? The 'Escalator Effect'".
The 'Escalator Effect' refers to the sense of 'discomfort' felt when one's 'preconceptions' confront a different reality. The page explains the mechanisms behind its occurrence, examples of its occurrence and utilization, and key points to know when utilizing it.
(Page Overview: Excerpts)
■ What is the 'Escalator Effect'?
■ Mechanisms behind the occurrence of the 'Escalator Effect'
■ Examples and utilization cases of the 'Escalator Effect'
■ Key points to know when utilizing the 'Escalator Effect' (DL content only)
▼ For more details, please visit this page.
https://sbsmarketing.co.jp/blog/escalator-effect-2025-09/

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