The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service through centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with CRM tools is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to improve the efficiency of after-sales service operations, they integrated F-RevoCRM with their core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omissions of information have been eliminated. 2. Automation of Business Processes Through API integration, manual data entry and update tasks have been automated, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• Customer Support

Visualizing the repair status from the call center to achieve prompt support response!

For companies aiming to improve the efficiency of their call center operations, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of its traditional customer management system, it aimed to enhance the operational capabilities of its call center and decided to implement F-RevoCRM, focusing on cost and support systems. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them by phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - The company was unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The implementation of F-RevoCRM brought about the following changes: - The amount of manageable information increased, expanding the usability of the system. - Smooth interactions with users were achieved through the addition of Kyuhen's unique features. - Support responses became faster, and system improvements were realized.

• Customer Support

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Since customer information is managed in each department, it needs to be registered multiple times... - Internal sharing is not being done, leading to wasted time in sharing information with various departments... - It is not possible to grasp the progress of the manufacturing department... - Communication with external parties is done through phone and fax, making it difficult to understand the status of responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies, through the settings screen. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• Customer Support

PERI products are used at construction sites around the world. This time, we will introduce the "Renovation of the Leonardo da Vinci Bridge" in Sasso Marconi, Italy. The "Leonardo da Vinci Bridge," built in the 1950s, spans the Reno River and connects the Porrettana road with the A1 highway. After more than 70 years of intensive use, it was closed to traffic in 2021 due to severe damage. The goal of the renovation project was to preserve the bridge's impressive arch. The roadway was widened from 8.50m to 11.30m to accommodate future increases in traffic volume and to enhance seismic resistance. The swift execution of the project was particularly important, and all scaffolding work, including the dismantling of scaffolding, was completed in just five months. This was made possible by comprehensive pre-planning and the high flexibility of the PERI UP (modular scaffolding system). The construction is scheduled to be completed in December 2023 as planned. The "Leonardo da Vinci Bridge" is set to reopen on schedule. PERI products: 1. PERI UP (modular scaffolding system) PERI Japan Co., Ltd.

Thank you for your continued support. We would like to inform you about our summer holiday period as follows: <Summer Holiday Period> From Thursday, August 13, 2026, to Sunday, August 16, 2026. Inquiries during the holiday period will be addressed sequentially starting from Monday, August 17, 2026. Perry Japan Co., Ltd.

A comprehensive case study related to back-office operations, including the attendance management system "KING OF TIME," expense reimbursement system, and human resources management system, has been published for Junpukai, a general incorporated foundation. ~ In the case of Junpukai ~ For companies looking to improve productivity and streamline operations, being conscious of "paperlessness" is the simplest and most powerful method. While it may seem straightforward, I recommend approaching the question of how to eliminate the "paper" in front of you step by step. [Case Overview] ■ Challenges before implementation - There was no established method for overall management, and almost all administrative documents were operated on paper. ■ Key points of implementation - The "agency" plays a role in consolidating each system, providing a single point of contact. *For more details, please refer to the related links or feel free to contact us.

The award ceremony for the Next Era Leaders AWARD, presented to our CEO, Hideki Shibata, at The Future of Everything 2026 hosted by The Wall Street Journal (WSJ), was featured on Nikkei CNBC's "Jidai no NEW WAVE." The program includes highlights from the award ceremony held in New York, along with an interview with our CEO, who shares the vision behind our next-generation wallet TwooCa and our future roadmap. We invite you to watch the video. Watch on YouTube: https://youtu.be/7NkV0H1BB6Q #KortValuta #TwooCa #NikkeiCNBC #WSJ #TheFutureOfEverything #NextEraLeadersAward #Fintech #DigitalTransformation #FinancialInnovation

"Even though I'm busy, I don't have time to consider it" — what is a practical approach for such professionals to take the first step? It is to start small in areas where challenges are likely to arise and quickly feel the effects. In the back-office domain, areas like attendance management, expense reimbursement, invoice issuance, and safety confirmation are said to be fields where the benefits of implementation are clear and directly related to compliance and reducing operational burdens. Even if we understand this... If it were easy to consider and implement, there would be no problems, right? So this time, we will introduce what kind of future awaits if we implement systems in four areas where the effects of implementation are particularly clear. You can read more without needing to input personal information. Please visit the iBusiness Partners column page! https://ibp-column.sfsite.me/34366