The renewed version of F-Revo CRM, which significantly enhances the customer portal features, will be available starting December 4th.

Achieve rapid and high-quality after-sales service through centralized management of customer information!

We will introduce a case where the integration of the core system and F-RevoCRM has achieved the efficiency of after-sales service operations. For companies that have already implemented a core system, integration with CRM tools is essential for optimizing operations. F-RevoCRM boasts flexible customization and high integration capabilities, smoothly integrating the after-sales service process. ■Overview■ Due to structural reforms in the sales system, Company M could no longer continue using its existing sales management system. Aiming to improve the efficiency of after-sales service operations, they integrated F-RevoCRM with their core system via API. 1. Centralized Data Management With real-time synchronization of data between the core system and CRM, duplication and omissions of information have been eliminated. 2. Automation of Business Processes Through API integration, manual data entry and update tasks have been automated, significantly reducing work time. 3. Faster Customer Response Real-time data sharing has enabled quicker and more accurate responses to customer inquiries.

• Customer Support

Visualizing the repair status from the call center to achieve prompt support response!

For companies aiming to improve the efficiency of their call center operations, F-RevoCRM is the optimal solution. This time, we will introduce the case of Kyuhen Co., Ltd., which achieved operational efficiency in its call center by implementing F-RevoCRM. ■ Background of F-RevoCRM Implementation Kyuhen Co., Ltd. is a company that provides transformers and home electrical appliances. Due to the aging of its traditional customer management system, it aimed to enhance the operational capabilities of its call center and decided to implement F-RevoCRM, focusing on cost and support systems. ■ Challenges Before Implementation - The process of sending repair requests and reports via fax and confirming them by phone was cumbersome. - The status of outsourced service providers could not be checked in real-time. - The company was unable to respond quickly to customer inquiries about progress, leading to troubles and complaints. ■ Changes After Implementing F-RevoCRM The implementation of F-RevoCRM brought about the following changes: - The amount of manageable information increased, expanding the usability of the system. - Smooth interactions with users were achieved through the addition of Kyuhen's unique features. - Support responses became faster, and system improvements were realized.

• Customer Support

From equipment management to maintenance, achieve operational efficiency with F-RevoCRM!

Do you have any concerns regarding tasks such as facility management, equipment and machinery management, maintenance, and agency management? - Since customer information is managed in each department, it needs to be registered multiple times... - Internal sharing is not being done, leading to wasted time in sharing information with various departments... - It is not possible to grasp the progress of the manufacturing department... - Communication with external parties is done through phone and fax, making it difficult to understand the status of responses... F-RevoCRM can also be utilized for tasks such as facility management, equipment and machinery management, maintenance, and agency management. You can easily add information to be managed according to your company's operations, such as equipment and parts delivered to customers, inquiries, repair and inspection requests, and the response history of contractors and agencies, through the settings screen. We provide comprehensive one-stop support from implementation to establishment, leveraging the know-how gained from our experience in the manufacturing and construction industries!

• Customer Support

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

Tovira Lead Generator is registered as an IT tool eligible for the Digitalization and AI Implementation Subsidy 2026 (formerly the IT Implementation Subsidy). Archerless Co., Ltd. has been selected as an IT implementation support provider and will assist with the procedures from application creation to performance reporting. ■ Subsidy coverage: One year of usage fees (199,800 yen per month × 12 months = 2,397,600 yen) and setup and training (350,000 yen) ■ Subsidy rate: 1/2 (standard category). The estimated subsidy amount is 1,373,800 yen. ■ Target: Small and medium-sized enterprises and small businesses in Japan (there are capital and employee number requirements for each industry). *Amounts are excluding tax. The subsidy amount is determined by the application content and the review by the secretariat, and does not guarantee disbursement. Contracts and payments made before the subsidy decision will be ineligible for the subsidy. Please check the application acceptance period and deadline in the secretariat's public recruitment guidelines.

We have released a new catalog for the digital microscope Dino-Lite, which includes new models and accessories. Many new products are also available, so please check the catalog for details.

This time, I will talk about the Wi-Fi communication standards. The Wi-Fi communication standards are established by IEEE, and there are several standards based on differences in modulation methods and frequency bands. Here, I will introduce those differences and characteristics in chronological order of their establishment.

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer acquisition primarily in the BtoB (business-to-business) sector. On October 29, 2026 (Thursday), they published the "Notice of Content Gift List Page Update 26." We would like to introduce the "Useful for Business! Downloadable Content" page, which has added 7 new contents and updated 2 contents! (Page Overview: Excerpts) ■ Added 1 content to the core of marketing: 'Strategy and Tactics' ■ Added 5 contents and updated 1 content on 'Behavioral Psychology Techniques' that can be a shortcut to business success ■ Added 1 content and updated 1 content on 'Performance Evaluation and Management,' which is also important in marketing organizations ▼ For more details, please visit this page. https://sbsmarketing.co.jp/blog/notice-of-content-gift-list-page-update26-2026-10/