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Sakura Outsourcing is an inside sales outsourcing service with a track record of supporting over 1,500 companies (※) for BtoB purposes. We provide monthly support from acquiring new leads to securing appointments, and then hand over to your sales team for the negotiation phase, facilitating results through a division of labor. We address challenges such as lead shortages, resource shortages, and lack of know-how, covering a wide range of areas including lead acquisition, nurturing, and MA integration. Our unique methods, developed through experience in diverse industries such as manufacturing, wholesale, IT, and services, create reproducible approaches to generate business opportunities. Additionally, by accumulating and analyzing activity data, we offer ongoing support through regular meetings to propose improvement plans, continuously implementing the PDCA cycle to maximize medium- to long-term sales results.
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We would like to introduce a case study of the implementation of our "Inside Sales Outsourcing" service at Ryosan Co., Ltd., a specialized electronics trading company. The company had few marketing initiatives and no methods for acquiring leads, and they considered implementing our service out of an experimental desire to diversify their lead acquisition and learn about external inside sales techniques. As a result of the implementation, the appointment acquisition rate reached about 14%, achieving a level comparable to their internal team and successfully expanding new customer touchpoints. 【Case Overview】 ■ Challenges and Background - They wanted to diversify their lead acquisition methods. - They needed know-how in inside sales. ■ Objectives of Implementation - Creation of new customer touchpoints and business negotiations through inside sales. - Training for the internal inside sales team. *For more details, please refer to the related links or feel free to contact us.
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We would like to introduce a case study of the "Inside Sales Outsourcing" service provided by our company, implemented at AP Communications, Inc., which operates in the information and communication industry. The company considered the implementation due to the need to verify whether the client needs and challenges they were thinking about were accurate, in line with their product development. As a result of the implementation, they shared, "We are now able to understand the reasons for rejections from the call result data, which has clarified the points we should emphasize in negotiations. Additionally, being able to immediately reflect this in the talk script was also beneficial." [Case Overview] ■ Challenges and Background - They wanted to investigate market demand and needs. - Due to a lack of sales know-how, they required professional assistance. ■ Objectives of Implementation - Information gathering for product development. - Increase in users evaluating the product. - Strengthening internal sales capabilities. *For more details, please refer to the related links or feel free to contact us.
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We would like to introduce a case study of the "Inside Sales Outsourcing" service provided by our company, implemented at Aisin Co., Ltd., which operates in the manufacturing industry. The company considered how to identify innovators interested in new technologies in the fast-paced beauty industry and decided to implement our service. As a result of the implementation, they reported, "Our sales efficiency has overwhelmingly increased. We are now able to visit only high-quality leads who have shown a certain level of interest and agreed to appointments, allowing us to target our sales efforts precisely." [Case Overview] ■ Challenges and Background - Lack of sales resources for the launch of the new business "AIR" - Insufficient knowledge and experience regarding the market for the new business ■ Objectives of Implementation - Increase touchpoints with leads - Gather market marketing information - Strengthen sales effectiveness *For more details, please refer to the related links or feel free to contact us.
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To Kyosei Technos Co., Ltd., which handles measuring instruments, medical devices, communication equipment, and electronic devices, we would like to introduce a case study of our "System Construction (Salesforce)" service that we provide. The company had not made much progress in digitalization across the organization. Although they had implemented a system, it was old and difficult to use, and no one was able to update it. Additionally, due to the lack of integration between systems, there were many instances of duplicate work, leading to unnecessary effort. After implementation, we received feedback stating, "From the field, there are voices saying that 'work is easier' and 'efficiency is better,' but even more significant was the response from the management side." [Case Overview] ■ Challenges and Background - The existing internal system was outdated and could not be maintained. It was not being utilized effectively. - There was a lack of operational integration, and work efficiency concerning resources was an issue. ■ Objectives of Implementation - Improving productivity by resolving internal resource shortages. - Increasing customer satisfaction through improved operational efficiency. - Utilizing information and sharing the know-how of technicians. *For more details, please refer to the related links or feel free to contact us.
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To Ai Enter Co., Ltd., which engages in system development and solution services, we would like to introduce a case study of the implementation of the services "Salesforce," "Sakura outbound, CTI," and "Inside Sales Outsourcing." The company, aiming to provide new services, wanted to broaden its outreach to customers as part of its sales strategy, which led to the initiation of our services. As a result of the implementation, calls started in just under a month. This significantly reduced costs compared to the minimum of three months it would take if done in-house. [Case Overview] ■ Challenges and Background - Establishment of a new department specializing in sales strategy and marketing - Not utilizing the unique features of Salesforce ■ Goals of Implementation - Major reform of sales strategy - Centralization of customer data - Automation of sales processes *For more details, please refer to the related links or feel free to contact us.
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To Claudio Co., Ltd., which engages in software development and consulting, we would like to introduce a case study of our "Inside Sales Outsourcing" service that we provide. The company primarily focused on consulting, but with inside sales in mind, they began product development and implemented our service. As a result of the implementation, we received feedback stating, "By being able to discuss customer inquiries, we were able to organize market needs and incorporate them into our products." [Case Overview] ■Challenges and Background - Although there was a concept for product development, it was on hold due to a lack of sales know-how. - The environment changed drastically due to the COVID-19 pandemic, and it was time to take the next step. ■Objectives of Implementation - Acquisition of high-quality lead customers - Resolution of resource shortages related to sales - Product development reflecting customer feedback *For more details, please refer to the related links or feel free to contact us.
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We would like to introduce a case study of Kyonan Co., Ltd., which operates car wash, bodywork, and wellness businesses, regarding the implementation of "automation systems using Salesforce," "inside sales outsourcing," "Sakura outbound," and "Sakura CTI." The company was managing member information and vehicle numbers using commercially available package software and Excel, but with the increase in membership, the limitations of manual work became apparent. In response, we proposed Salesforce. They expressed, "By implementing it, managing members and on-site operations became easier, and our daily tasks have become smoother, which has been a great help." 【Case Overview】 ■ Challenges and Background - Searching for partners to achieve "automation of the car wash business" - Insufficient internal resources for expanding sales channels ■ Objectives of Implementation - Management of customer members and franchisee information - Automation of the "Washing Unlimited" service - New development of franchisees for "Washing Unlimited" *For more details, please refer to the related links or feel free to contact us.
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We would like to introduce a case study of the "Inside Sales Outsourcing" service provided by our company, implemented at Elecom Co., Ltd. The company utilized inside sales outsourcing to compensate for the lack of internal resources. They chose our service due to its high cost-effectiveness. As a result of the implementation, we received feedback stating, "Outsourcing part of our inside sales and having the outsourcing partner respond effectively has led to increased efficiency in our operations and a faster overall project timeline." 【Case Overview】 ■Challenges and Background - There is a clear shortage of internal resources compared to the number of leads being acquired. - They had used other outsourcing services but were not satisfied with the data provided. ■Objectives of Implementation - Improvement and resolution of internal resource shortages. - Acquisition of data that can be utilized later. - Acceleration of the overall project timeline. *For more details, please refer to the related links or feel free to contact us.
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To Cbyes Co., Ltd., which engages in import sales and consulting, we would like to introduce a case study of the implementation of our services: "Salesforce," "Salesforce Adoption Support," and "Inside Sales Consulting." The company faced challenges due to the background of a merger of four companies, resulting in a lack of unified sales management tools. Although they had introduced an SFA tool since 2010, there was a strong sense of being forced to use it, leaving a negative impression. After implementing our services, we received feedback stating, "They are a good consulting partner who thinks together with us about the necessary methods to achieve what we want to do, and they are someone we can engage in discussions with. It can be said that we have an ideal relationship as business partners." 【Objectives of Implementation】 - Overcoming the sense of being forced and establishing self-management - Sharing and visualizing information on sales activities and project progress - Uncovering white spaces - Upselling and cross-selling to existing customers and agents *For more details, please refer to the related links or feel free to contact us.
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To Japan Computer Consultant Co., Ltd., we would like to introduce a case study on the implementation of the services "Sakura outbound," "Sakura CTI," and "Inside Sales Outsourcing (Seat Contract)." At the company, there was a need to break down the vast amount of tasks that sales representatives were handling, clarify the roles of inside sales and field sales, and share know-how for high-quality sales activities. As a result of the implementation, we received feedback stating, "We are now able to conduct telemarketing operations linked with direct mail and respond to document requests, and with the utilization of Salesforce, we can confirm the history of approaches to leads, conversations, and hearing contents in real-time. As a result, we feel that we can now conduct timely approaches to high-quality leads." [Challenges and Background] - Sales representatives were responsible for all customer approaches, running around in areas outside their original responsibilities. - Individual work processes were not standardized, making it difficult to see response histories and results. *For more details, please refer to the related links or feel free to contact us.*
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