[Sakura Implementation Case] Japan Computer Consultant Co., Ltd.

Successfully visualized the sales process in inside sales. The order conversion rate doubled with a high-accuracy lead approach.

To Japan Computer Consultant Co., Ltd., we would like to introduce a case study on the implementation of the services "Sakura outbound," "Sakura CTI," and "Inside Sales Outsourcing (Seat Contract)." At the company, there was a need to break down the vast amount of tasks that sales representatives were handling, clarify the roles of inside sales and field sales, and share know-how for high-quality sales activities. As a result of the implementation, we received feedback stating, "We are now able to conduct telemarketing operations linked with direct mail and respond to document requests, and with the utilization of Salesforce, we can confirm the history of approaches to leads, conversations, and hearing contents in real-time. As a result, we feel that we can now conduct timely approaches to high-quality leads." [Challenges and Background] - Sales representatives were responsible for all customer approaches, running around in areas outside their original responsibilities. - Individual work processes were not standardized, making it difficult to see response histories and results. *For more details, please refer to the related links or feel free to contact us.*

SFA (Sales Support System)Sales Agent