ソフトマティック List of Products and Services

■Product Details This is a system that allows for immediate dialing by clicking on the phone number field of the desired contact while viewing the company information page or phone number list page displayed using Internet Explorer (IE). Typically, when dialing while looking at the screen, it takes about 6 to 10 seconds to confirm the phone number and handle the receiver and button operations, which can lead to wasted time and costs due to misdialing. This system addresses these issues. Individuals involved in businesses that require concentrated calling often experience the stress mentioned above, but by implementing this system, they can easily, quickly, and accurately make phone calls. If you are currently displaying your CRM application or customer management application in IE, implementing this system will facilitate outbound operations without the need for customization. Currently, usage is limited to IE, but there are plans to gradually support Office products as well.

• Customer Support

This system is a structurally simple auto-dialing mechanism that automatically makes calls by inputting a phone number list data (CSV) into the computer and plays pre-registered voice guidance.

• others

One method to prevent misdirected FAX transmissions is the use of speed dial operations. However, since the speed dial registered in the FAX must always correspond to a recipient's FAX and can be sent with simple operations, it is difficult to notice a mistake in pressing the speed dial. This raises concerns that the damage caused by pressing the wrong speed dial could be far greater than that caused by dialing the wrong phone number. For example, one might accidentally press the speed dial button for Company B instead of sending a FAX intended for Company A. Additionally, in environments where a zero prefix is required, it is common to send without dialing "0" at the beginning. In methods where the FAX destination is dialed each time, forgetting the "0" for outside line access or mistakenly pressing the wrong dial can also lead to misdirected transmissions. TeleGuard prevents misdirected transmissions by displaying the destination on an authentication PC during FAX sending, requiring authentication before allowing the FAX to be sent. By placing the authentication PC on the LAN, it is possible to separate the FAX operator from the authenticator, clearly defining roles during FAX transmission.

• Email delivery system
• others

This system is designed to make simultaneous phone calls to registered phone numbers (landline and mobile) according to the emergency level by pressing a button on the computer screen that corresponds to the emergency level.

• Customer Support

Utilized for checking amendments to laws and regulations that were previously conducted through manual browsing on websites. It can also be used for checking website updates and for detecting tampering. Our company uses it for monitoring updates on the IP address range publication page released by mobile carriers as part of mobile site operations. Additionally, it can perform server monitoring functions such as file update checks, folder file update checks, process status checks, and free space checks. A trial version is available, so please download and use it from the URL below. http://www.softmatic.co.jp/download/arc/NewArcSetup.exe You can find the manual here: http://www.softmatic.co.jp/download/arc/NewArcSetupManual.pdf

• Big Data
• Firewall
• Security cameras and surveillance systems

(1) Call recording from a single PC (2) Automatic recording function using sound pressure detection (3) Integration into existing systems using API (4) Client software can be upgraded to the monitoring system "Retriever" with just configuration changes

• ERP (core system)
• IoT

We provide smooth support for tasks from screen capture to pasting into Excel. When you press the capture button, it automatically converts to JPEG format and saves it. You can select images from the list and create a slideshow of the captured images in Excel. Since JPEG files are stored on the server, you can share captured images between PCs within the company, making it useful for image management as well. There is also simple image editing available, which is handy for creating basic manuals. *For more details, please contact 'Request for Materials'.

• Process Control System
• others

Please make use of this product to reduce travel expenses and improve phone efficiency. It is a compact appliance that allows you to easily share documents on your PC with someone else's PC connected via the network. With the annotation (pen writing) feature, you can freely draw circles around areas you want to focus on, and both parties can write on the same document from their PCs, making it very convenient. Additionally, you can operate a remote PC, making it suitable for remote help and support, such as assisting with application installations. Simultaneous meetings for 2, with up to 10 users participating at the same time. Please feel free to contact us.

• IoT

Phone call monitoring will be possible with existing equipment. It is equipped with call recording functionality, playback functionality, and management features. Integration with existing systems via API is also possible. We offer special pricing for inquiries from this site.

• IoT
• others