Monitoring with existing telephone equipment 'Retriever'
Phone call monitoring will be possible with existing equipment. It is equipped with call recording functionality, playback functionality, and management features. Integration with existing systems via API is also possible. We offer special pricing for inquiries from this site.
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basic information
The Retriever is a system that allows you to monitor conversations on an operator's phone using your current telephone equipment and computer, connected to a management PC via LAN. In addition to monitoring the operator's conversations (voice), it can also monitor the computer screen. It comes with an adapter that can be attached to most telephones, making it widely applicable and usable even in telephone environments that do not have monitoring capabilities.
Price information
Reference price: From 425,460 yen for 5 client units.
Price range
P3
Delivery Time
P4
Applications/Examples of results
It can be utilized for supporting the guidance and management of operators in call centers and contact centers, for real-time handling in telephone reception tasks, and for preventing information leaks.
Company information
Thanks to your support, we have reached our fifth term. We have started to see an increase in new inquiries and are responding to a variety of needs, not just limited to CTI. We are also developing products for other brands, and we have packages that have been used by around 10,000 units as a testament to our achievements. All development is carried out by our employees, and we provide support with a focus on your customers. Please feel free to contact us.
