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  6. Automated telephone dialing and voice guidance system

Automated telephone dialing and voice guidance system

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last updated:Nov 08, 2010

ソフトマティック
ソフトマティック
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A low-cost system for a single line that automatically dials and provides voice guidance for use in emergencies or urgent situations, as well as for reminders and notifications.

This system is a structurally simple auto-dialing mechanism that automatically makes calls by inputting a phone number list data (CSV) into the computer and plays pre-registered voice guidance.

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Automated telephone dialing and voice guidance system

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For example, in collection operations where most customers have the feeling of "having fallen behind on payments," we assume that a high recovery rate can be expected with an approach as simple as asking, "Have you forgotten?" When considering the effort required for manual phone calls, this system operates automatically to make calls and provide announcements, potentially achieving cost savings on labor without significantly impacting recovery rates. One challenge in operating this system is that, since the system automatically makes calls and provides automated voice guidance, it cannot confirm whether the person on the other end is the intended recipient. Therefore, if the content is sensitive, care must be taken with the pre-registered voice announcements. Based on the current number of calls and efficiency, we propose that by transitioning to an automated system, staff can be redirected to more labor-intensive tasks.

Price range

P3

Delivery Time

P3

※The delivery time may vary depending on the quantity, so please feel free to contact us.

Applications/Examples of results

It is expected to be utilized for: - Phone notifications to tenants for rent reminders - Emergency phone alert systems - Morning calls - Automated phone notifications for recall information.

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Automated telephone dialing and voice guidance system

Automated telephone dialing and voice guidance system

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ソフトマティック

ソフトマティック

Information and Communications

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Thanks to your support, we have reached our fifth term. We have started to see an increase in new inquiries and are responding to a variety of needs, not just limited to CTI. We are also developing products for other brands, and we have packages that have been used by around 10,000 units as a testament to our achievements. All development is carried out by our employees, and we provide support with a focus on your customers. Please feel free to contact us.

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