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Information and Communications
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LayerX

addressTokyo/Chuo-ku/5th Floor, Ginza Shochiku Square, 1-141 Tsukiji
phone050-1790-2154
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last updated:Apr 12, 2026
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債権債務エージェント 債権債務エージェント
人事労務エージェント 人事労務エージェント
ヘルプデスクエージェント ヘルプデスクエージェント
経理代行 経理代行
ヘルプデスクエージェント

ヘルプデスクエージェント

社内の質問対応・マニュアル更新などのヘルプデスクエージェントについて

[Research Report] Actual Survey on "Internal Inquiries" Response

62.0% feel burdened by internal inquiry tasks. Issues related to manuals are clearly identified.

This document is a report on the actual conditions regarding "internal inquiry" responses. It includes survey results on the number of cases and response times per month, response tools for inquiries, inquiry content, and the burden of responses. Additionally, it introduces the AI agent "Bakuraku Help Desk Agent," which automates internal inquiry responses. The results of this survey clarify the challenges of internal inquiry response operations and indicate the needs of personnel regarding "automation with AI." [Contents] ■ Survey Overview ■ Summary of Survey Results and Insights/Recommendations ■ Survey Results ■ Bakuraku Help Desk Agent - Overview Introduction ■ About the Bakuraku Series *For more details, please download the PDF or feel free to contact us.

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AI Agent "Bakuraku Help Desk"

Automate internal inquiries with AI. Questions and manual updates can also be completed via Slack.

The "Bakuraku Help Desk" is an AI agent that automates responses to internal inquiries. By simply uploading internal regulations and business manuals, the AI automatically answers a variety of questions. It provides strong support for various tasks related to internal inquiries, not just AI responses. With minimal initial setup, you can start operations without changing existing business workflows. 【Features】 ■ Immediately usable by reading existing manuals ■ Just call and ask by saying "@Bakuraku Help Desk" ■ The AI quickly responds based on the uploaded manuals ■ Seamlessly forwards exceptions to the appropriate personnel ■ The AI suggests new manuals based on the current manual situation ■ Realizes a cycle where knowledge "grows automatically" while in operation *For more details, please download the PDF or feel free to contact us.

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[Information] A Summary of the Bakuraku Series in 5 Minutes

Not to make tasks easier, but to reach a state where those tasks are unnecessary. Complete automation of operations with AI agents.

This document is an introduction to the cloud service "Bakuraku Series," which provides AI agents to automate back-office operations. It includes a range of services that connect operations and deliver work completion, as well as the benefits of a common platform, common workflows, and scalability. We also present case studies from companies that are utilizing each service. [Contents] ■01 What is Bakuraku ■02 Complete Automation Aimed by Bakuraku ■03 Automation of Each Operation ■04 Customer Feedback ■05 Contact Us *For more details, please download the PDF or feel free to contact us.

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[Information] Important Points for Choosing Front Systems When Refreshing Core Systems

Explaining the importance and key points of selecting front-end systems for companies considering and promoting the renewal of their core systems!

This document explains the key points for selecting front systems, which will play an important role in the core system renewal project. It provides a detailed explanation of the evolution of domestic core systems, common pitfalls to avoid, and points to confirm through demos and trials. We hope this will assist not only in system updates but also in achieving productivity improvements. We encourage you to read it. [Contents (partial)] ■ The 2025 Cliff and the Necessity of Core System Renewal ■ Important Points for Choosing Front Systems ■ The Potential for Business Transformation in the AI Era ■ Benefits of Considering "Bakuraku" Alongside Core System Renewal ■ Success Stories of Front System Renewal *For more details, please download the PDF or feel free to contact us.

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[Data] What is the difference of "Equipped with AI"? Accounting System Comparison Guide

Introducing how to choose an appropriate system from the perspective of "business" rather than "function"!

This document is a guide that explains the comparison criteria for accounting systems in an era where AI integration is assumed. It includes content that is useful for selecting accounting systems with "AI integration," such as the reasons why differences may not be visible and the realities of AI that cannot be seen through functional comparisons. Additionally, it provides a detailed introduction to the concept of comparing based on business operations and the overall picture of the "Bakuraku" series. [Contents] ■ Reasons why differences are not visible despite "AI integration" ■ The realities of "AI" that cannot be seen through functional comparisons ■ The concept of comparing based on "business operations" ■ Criteria for selecting accounting systems: AI comparison viewed from a business perspective ■ About Bakuraku's AI agent *For more details, please download the PDF or feel free to contact us.

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[Information] / Understand in 3 minutes! / Complete Guidebook to Bakuraku

Streamline operations such as approval requests, expense reimbursements, corporate card management, invoice receipt, invoice issuance, and attendance management!

This document is a guide introducing the "Bakuraku" series, an AI cloud service designed to streamline business operations. It clearly explains the back-office challenges that each service can solve, case studies, and pricing plans. Please use it as a reference material to consider the appropriate system configuration for your company. 【Contents (partial)】 ■ List of "Bakuraku" services ■ Features of Bakuraku ■ Utilization of Bakuraku's AI agent ■ Bakuraku invoice receipt ■ Bakuraku application and expense reimbursement ■ Bakuraku invoice issuance *For more details, please download the PDF or feel free to contact us.

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Real Estate Industry and Goods Rental Industry: Case Studies of Bakuraku Implementation

AI agents perform tasks on behalf of employees who are unfamiliar with accounting processes and systems!

This document is a collection of case studies on the implementation of the cloud service "Bakuraku" in the real estate and goods rental industries. It clearly explains the reasons why "Bakuraku" is chosen in the real estate industry, as well as the specific backgrounds and effects of its implementation by various companies. Please make use of this information for your own business improvement and system implementation considerations. [Contents] ■ Reasons why Bakuraku is chosen in the real estate industry ■ Case Study 1 - 70% reduction in input workload for applicants: Reasons to recommend Bakuraku specifically for the real estate industry ■ Case Study 2 - Monthly closing shortened by 3 business days: Back-office DX as a catalyst for company-wide awareness reform ■ About the Bakuraku series *For more details, please download the PDF or feel free to contact us.

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