62.0% feel burdened by internal inquiry tasks. Issues related to manuals are clearly identified.
This document is a report on the actual conditions regarding "internal inquiry" responses. It includes survey results on the number of cases and response times per month, response tools for inquiries, inquiry content, and the burden of responses. Additionally, it introduces the AI agent "Bakuraku Help Desk Agent," which automates internal inquiry responses. The results of this survey clarify the challenges of internal inquiry response operations and indicate the needs of personnel regarding "automation with AI." [Contents] ■ Survey Overview ■ Summary of Survey Results and Insights/Recommendations ■ Survey Results ■ Bakuraku Help Desk Agent - Overview Introduction ■ About the Bakuraku Series *For more details, please download the PDF or feel free to contact us.
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LayerX Inc. is a company that has set the mission of "digitizing all economic activities" and provides services that support the digitalization of AI cloud service "Bakuraku" and internal business operations of companies. By offering products that allow people's creativity to be more fully expressed, we are implementing a hopeful future. In a market involving the transfer of over 1,000 trillion yen, we are solving the challenges of continuing inefficient and analog business processes by providing overwhelmingly user-friendly products.
