クロスコム List of Products and Services

This is a support service for the implementation and establishment of Crosscom's Agentforce, provided by the Customer Success Team. We define "which tasks, who, and what decisions can be made" by working backward from your company's goals, and integrate Agentforce into your business workflows according to the use cases for marketing, sales, and support. After the launch, the Customer Success Team will continue to monitor usage and output quality while supporting you until the utilization is firmly established towards achieving your goals.

• CRM (Customer Relationship Management System)

Our company supports the expansion of the number of business negotiations and sales through the introduction and operational assistance of marketing automation (MA) specialized in BtoB. With MA tools, it becomes possible to manage more detailed customer information through integration with SFA and CRM. By automating individually tailored approaches, you can increase the number of business negotiations and sales. Additionally, both customer behavior history and the status of the representative's approach can be visualized, facilitating smoother communication between departments. 【Examples of Support Services】 ■ Vendor selection support and implementation follow-up ■ Marketing strategy support ■ Planning and production of various content ■ Planning and design of MA scenarios ■ Planning and production of email content ■ Operation and data analysis of MA *For more details, please download the PDF or feel free to contact us.

• others

Our company solves corporate management issues through marketing support specialized in the BtoB sector, from strategic design to the implementation of measures. It is crucial for marketing strategies to effectively address "who," "what," and "how," as they are not just about short-term improvements but are essential for supporting business growth over the medium to long term. We propose marketing strategy design that drives business growth in the medium to long term, based on extensive experience in improving short-term measures. 【Strategic Design (Partial)】 ■ Understanding the Company ■ Industry and Environmental Analysis ■ Market and Competitive Analysis ■ Buyer Persona Design *For more details, please download the PDF or feel free to contact us.

• others