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What surprised me the most in the SRE Report 2023 was that the initial beta test participants unconsciously defended their own biases and viewpoints. For the first time in the history of the report, we delved deeply into how different roles and ranks (such as freelancers and executives) provided varying answers to questions about specific opportunities and challenges. Now, we are not surprised that there were gaps and differences in some groups of answers. However, we were taken aback by the pathways this initial discovery revealed. [Contents] ■ "Please evaluate the value received from Artificial Intelligence for IT Operations (AIOps)" ■ "Which role is closest to yours?" ■ The biggest surprise of this year's report is... ■ Engaging in new, better, and more resilient conversations across organizational structures *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

• IT Control and Services

The world is gradually returning to normal. It was a conference I attended without almost any business trips for the first time in three years, and Gartner did not disappoint with its content. At the "Gartner IT Symposium//Xpo," thousands of participants from around the world gathered in Orlando, Florida, and everyone was likely as excited (and a little nervous) as I was to meet again in person. Gartner releases its annual "Gartner Identifies the Top 10 Strategic Technology Trends for 2023," and in my opinion, these trends resonate deeply with Catchpoint's ability to make networks, websites, and applications more resilient for customers and employees. [Content Overview] - Industry disruption around observability - Why IPM solutions are necessary - Ensuring internet resilience across the entire internet stack *For more details on the blog, please refer to the related links. Feel free to contact us for more information.

• IT Control and Services

In March 2020, many organizations quickly shifted their focus to a remote work-centric way of working. For many IT teams across various industries, this meant implementing large-scale emergency measures to secure the technology needed for employees to work efficiently from home. Fortunately, especially in the insurance industry, many companies already had remote workers, allowing them to navigate this transition successfully. However, several gaps have been exposed, particularly in monitoring end-user experience, highlighting the need for further IT investment. [Contents] ■ Challenges and Solutions ■ Results ■ Achieving performance monitoring of 4GLTE and 5G with Catchpoint, contributing to increased business productivity ■ VPN monitoring by Catchpoint *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.

• IT Control and Services

One of the first things that surprised me when I joined Catchpoint five months ago was the chaos in the observability market. Almost every vendor is delivering a similar message regarding the assurance of excellent digital experiences for customers, employees, or both. Of course, it is important that such experiences are executed correctly, but in most cases, many of these solutions only help to confirm that a site is live and accessible to some users at best. [Content] ■ "The internet is supported by thin sticks and wires" ■ How observability solutions for enterprises achieve internet resilience ■ Achieving maturity in internet resilience *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

• IT Control and Services

Despite the importance of DNS in ensuring the resilience and availability of the web, it is often not monitored correctly, resulting in undetected failures that can trigger a chain reaction in business. Furthermore, today, most companies do not maintain their own DNS infrastructure and outsource DNS to third-party companies known as "managed DNS providers." While it is important to trust vendors (and contracts are useful), it is even more crucial to verify and ensure that vendors are fulfilling their contractual obligations, and properly monitoring DNS is key to success. [Contents] ■ To shorten MTTR during DNS resolution failures, a scalpel is needed, not a sword ■ Three important lessons ■ Key points *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.

• IT Control and Services

In September 2022, WebPageTest is very pleased to announce the launch of a new completely free online course, "Lightning-Fast Web Performance," led by WPT Senior Experience Engineer, marking our first step into the performance education space. This course is recommended for DevOps engineers who want to learn more about web performance, as well as for front-end and QA teams responsible for website optimization and latency reduction. For companies, this course serves as a great first step towards shifting to a performance-first mindset. [Content Overview] - Making the web faster and more user-friendly - Exploring the performance education space *You can view more details on the blog through the related links. For more information, please feel free to contact us.

• IT Control and Services

At Catchpoint, we release new features approximately seven times a year. The previous release of Catchpoint, Andante, includes various updates and new features, such as a powerful new smart board that has been redesigned to be more intuitive, allowing users to find solutions more quickly. Similarly, it is important to note that we have made various improvements to node coverage, including the addition of Node to Node testing that utilizes already deployed enterprise nodes, helping customers monitor network performance between locations and diagnose issues. [Contents] - What is an enterprise node and why is it necessary? - The new Node-to-Node test is effective for monitoring workforce communication between locations. - Learn more about how to implement Catchpoint's Node-to-Node. *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

• IT Control and Services

For the past 25 years, I have been monitoring various digital devices, including networks, applications, and services, essentially continuing my quest to understand "when it is safe to cross the road." Crossing the road blindly is extremely dangerous. It depends on the number of data points available and whether that data is complete, meaning whether it is unprocessed RAW data obtained in real-time from reliable sources. Based on that information, you can determine "when" it is safe to cross the road. [Contents] ■ How our brains monitor when crossing busy roads ■ Four capabilities needed for effective observability solutions ■ Welcome to Catchpoint's observability solutions *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

• IT Control and Services

On July 8, 2022, the Canadian telecommunications company Rogers Communications experienced a massive outage that affected most regions of Canada for about two days. There had been an outage in 2021 that impacted wireless servers for several hours, so it was not entirely unprecedented. However, the scale and severity of this outage seem likely to cause far greater damage at first glance. [Contents] ■ What happened ■ Various impacts ■ Incalculable costs ■ Are you the next Rogers? ■ Summary *For more details, you can view the related links. Please feel free to contact us for more information.

• IT Control and Services

Recently, I was talking to high school students who are summer interns at Catchpoint about what software engineering is. They are spending a week in each department of Catchpoint, and last week they were with the Catchpoint Technology Group. This article is aimed at students who, even when told they need to start thinking about going to college, have no idea what they want to do or what skills would be applicable to "real-world jobs." [Contents] - How the Catchpoint Technology Group works - How the Agile software development lifecycle functions - Let's take a look at how typical features are developed - Cheers! *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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Happy System Administrator Appreciation Day! July 29 is a day to express gratitude and respect for the efforts of system administrators (as well as network administrators, network engineers, IT help desk staff, and everyone who supports the operation of networks). Over the past year, you have been engaged in problem-solving, user support, integrating new systems, and maintaining global connectivity. Every year on the last Friday of July, take a moment to feel appreciated for your hard work. [Contents] ■ How are all of you working in IT doing? ■ Four tips to celebrate System Administrator Appreciation Day (and encourage admiration for technicians) ■ Happy System Administrator Day! *For more details, please refer to the related links. Feel free to contact us for more information.

• IT Control and Services

We are walking together. As part of our continuous efforts to meet customer expectations, we have recently added Core Web Vitals to our performance measurement program. We are pleased to announce that these metrics have become a native part of the Catchpoint platform. DevOps SREs, platform operations engineers, and business and monitoring strategists can realize a series of significant benefits from this addition. [Contents] ■ What are Core Web Vitals ■ Addressing the hierarchical needs of digital monitoring ■ Reasons to use Catchpoint for measuring Core Web Vitals *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

• IT Control and Services

Digital transformation (DX) has long been the foundation of future-oriented business and organizational strategies, but there has never been a time when its importance has been as high as it is today. In the digital age, placing innovative approaches to technology at the center of business is essential for reliability, influence, growth, and efficiency. However, to respond to the needs of future markets, customers, and employees, continuous effort and reevaluation are necessary. [Contents] ■ Increased urgency - Technology needs to be at the core of business strategy ■ DEJ emphasizes that Catchpoint is a leader in multiple fields ■ The importance of "visibility" and the changing definition *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.

• IT Control and Services

The Digital Enterprise Journal (DEJ) 2022 IT Performance Management survey focuses on 24 areas that impact today's IT teams. For example, there are pain points that keep IT teams awake at night, such as the competition for talent acquisition, managing complexity, data management, and large-scale analytics. However, as we dig deeper, a pattern emerges: everything ultimately leads back to business outcomes. [Contents] - Emphasis on business outcomes - Speed, reliability, and modernization of IT operations - Customer experience and employee experience as fundamentals - Growing demand for observability solutions - Summary *For more details, please refer to the related links. Feel free to contact us for further information.

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Did you manage to get any great deals during Amazon's Prime Day 2022, along with billions of people around the world? While there are no definitive statistics for this year's numbers yet, this one of the world's largest online retailers reportedly achieved record sales of approximately $11.2 billion during Prime Day 2021, a 7.6% increase from 2020. They sold over 250 million products and had no concerns about supply shortages, but network bandwidth was a different story. [Content] - While digital complexity speeds up the site, challenges are also arising - Utilizing end-to-end observability during peak times - Recommendations for e-commerce and enterprise DevOps teams - Taking a step forward in digital experience and observability *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

• IT Control and Services
• Internet System

Recently, I attended the Hypergrowth Engineering Summit hosted by Sapphire Ventures. During the event, there was a panel discussion featuring the CTO of CircleCI and the SVP of Engineering Products at LaunchDarkly. In this session, insightful discussions were held about how, in a world where everyone is shifting to the left, teams should actually consider shifting to the right. [Content Highlights] ■ Shift left or shift right ■ How to successfully troubleshoot in production ■ Streamlining troubleshooting through observability planning ■ Example: Observability strategies in action ■ Better (observability) solutions lead to faster (incident) resolutions! *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

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At the Hypergrowth Engineering Summit, sessions focused on building and scaling high-performance engineering were held. One session focused on expanding engineering teams, while another focused on systems. Despite the significant differences in each topic, the advice for teams harmonized very well as a cohesive story, demonstrating that what works effectively for teams also applies to systems, and vice versa. In this blog, I would like to share three presentations that I particularly enjoyed. [Contents] ■ Three Key Presentations ■ Building Successful Engineering Teams ■ What Happens When You Flip the Advice *For more details about the blog, please refer to the related links. Feel free to contact us for more information.

• others

At Monitorama, there will be presentations by industry experts and community leaders about monitoring, observability, SLI, and SLO, and above all, what practitioners are doing rather than vendors or providers. In preparation for this, our blog features an interview with the CEO of Catchpoint, where we ask several questions about this event and his insights on the changes in monitoring and observability over the past few years. Please take a moment to read it. [Content] ■Q&A: Monitorama 2022 *For more details on the blog, you can view it through the related links. Please feel free to contact us for more information.

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Did you attend the wonderful SLOconf held in May 2022? Over 60 presentations were given across four tracks, covering a variety of topics from the definition of SLOs (Service Level Objectives) to the financial framework of error budgets. In this blog, we will introduce several important sessions and some that you may have overlooked. [Contents] ■ SLOconf 2022: The Basics of SLOs - Deep dive into everything SLO - Are SLOs for everyone? - Rising trends - Applying SLOs to business - Tips for SLOs *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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Catchpoint's insight feature provides customers with the opportunity to collect insightful performance data for extensive analysis. In this blog, we will explain why this is important by providing several examples. Today, there are various variables around us, each playing a distinct role in measuring web performance. Among these, there are atomic or independent metrics, as well as aggregated or dependent metrics. [Contents] - Let's break down TTFB - What is Server-Timing? - Multi-faceted analysis made possible by Catchpoint's insight feature - Achieving better and faster triage with Catchpoint insights - Experience Catchpoint *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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Catchpoint and WebPageTest have formed a partnership aimed at building stronger collaboration across IT organizations to ensure performance issues are captured not only after new features are released in production but also in QA, staging, and development. One of the guiding principles of WebPageTest's changes over the past few years has been to bridge the gap from "Hmm, something seems off" to "I know what to do to solve this." In this blog, we provide a detailed explanation of powerful new features designed to accelerate website performance more quickly and easily. We encourage you to read it. [Contents] - "Opportunities" for improvement - Introduction of "No-Code Experiments" - The real deal starts now *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

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After two years of virtual meetings, the Catchpoint EMEA team has finally embarked on a tour again. The team has attended keynote speeches and participated in discussion huddles led by people from all corners of the tech industry. In this blog, we will introduce important themes that have repeatedly emerged. [Contents] ■ Key Points ■ In-Person Reunion ■ DevOpsDays - In Birmingham ■ Embracing New Norms *For more details about the blog, please refer to the related links. Feel free to contact us for more information.

• others

Catchpoint first adopted a distributed work model in 2020, and now most companies are continuously implementing hybrid work styles. Meanwhile, in recent years, the use of SaaS has exploded. It enables agile collaboration among distributed teams across all business functions, from finance to sales. In this blog, we provide a detailed explanation of a new approach to SaaS observability. We encourage you to read it. [Contents] ■ Securing the Digital Employee Experience (DEX) as a key issue ■ Why traditional monitoring approaches are insufficient ■ Catchpoint opens up the black box of modern digital enterprises ■ Want to know more? *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

• IT Control and Services

The internet disruptions and chaos that occurred in 2021 demonstrate how interconnected and relatively fragile the internet ecosystem is. To respond to such demands, proactive end-user experience observability is necessary. We have posted a video on this blog where you can learn about the necessity of proactive end-user experience observability, so please take a look. [What you can learn from the video] ■ Key factors behind this paradigm shift in monitoring ■ Understanding the four pillars of end-user experience ■ Viewing a real demo of visibility across the entire digital delivery chain by Catchpoint *You can view more details about the blog through the related links. For more information, please feel free to contact us.

• IT Control and Services

For people on the street, digital experiences appear to be convenient and easy. Catchpoint recently held two webinars on the observability of digital experiences, featuring the team leader of the pre-sales solution engineering department and the product marketing director as speakers. This article introduces the key points. Please take a moment to read it. [Contents] ■ What is digital experience observability? How does it differ from monitoring? ■ Part 1: Achieving the perfect digital experience through evolving monitoring and observability ■ Part 2: The unknown user journey - Observability experiences arise from understanding digital transactions *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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The IT monitoring strategy needs an overhaul to keep pace with the evolving digital environment. Infrastructure and Operations (I&O) leaders need to reassess this to ensure that the monitoring strategy remains appropriate and effective in 2021. In this blog, we will discuss two important aspects to consider when evaluating the ITOps monitoring strategy. [Contents] - Observability and ITOps Monitoring - Holistic IT Monitoring - Strengthening ITOps Monitoring with Catchpoint *For more details, please refer to the related links. Feel free to contact us for more information.

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Catchpoint for employee experience monitoring provides what IT teams need. It can monitor the underlying network connections of users' home Wi-Fi and upstream broadband ISPs in relation to the tunnel network of VPN overlay connections. This blog explains events that have impacted the employee experience in companies. [Contents] - Practices for employee experience monitoring - Rapid troubleshooting through endpoint monitoring *For more details on the blog, you can view it through the related links. Please feel free to contact us for more information.

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To enable companies to monitor the performance of business-critical tools like MS Teams, Catchpoint has built a new custom monitor. Before delving deeply into the setup and internal workings of this custom monitor, it is essential to clearly understand the core performance metrics necessary for visualizing VoIP call performance. In this blog, we will cover important VoIP performance metrics and the execution flow of the custom monitor. We encourage you to read it. [Contents] ■ Important VoIP performance metrics ■ Understanding the implementation of the custom monitor ■ Execution flow of the custom monitor ■ Summary *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

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In the current situation where the COVID-19 pandemic has dramatically impacted the ways we work, shop, and play online, the digital customer experience has become crucial. In this blog, we present an interview-style discussion on the challenge of providing a perfect customer experience in an increasingly digital world. We invite you to read it. [Content] ■ Transition from analog culture to digital culture ■ Challenges in providing a perfect digital customer experience ■ Proactive problem-solving by Catchpoint ■ How does digital experience observability work? *For more details about the blog, please refer to the related links. Feel free to contact us for more information.

• others

Since 2020, we have been in an era where "you can work anywhere," but managing employee experience is still a challenge for many companies. Most employees continue to work remotely, and more are moving to new locations, resulting in significant variations in user experience depending on employees' locations and the ISPs they use. In this blog, we focus on general internet users, such as remote workers engaged in common tasks like conference calls, and provide detailed explanations about available bandwidth. We encourage you to read it. [Content Included] ■ Experiences of remote work ■ Available bandwidth for work (or other online activities) ■ A bit more bandwidth is needed *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

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Symphony is not just an old UX with a new coat of paint. We have completely redesigned the platform to provide a modern and intuitive interface, allowing our customers to obtain the answers they need more quickly and easily than ever before. In this blog, we will explain in detail the reasons for the reconstruction and our commitment to experience observability. We invite you to read it. [Contents] ■ Reasons for Reconstruction ■ Building an Iterative Design Process ■ Commitment to Experience Observability ■ Would you like to experience its capabilities firsthand? *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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Salesforce is an important component for many companies. When downtime occurs, it can impact customer acquisition, lead generation, customer service, and customer retention. Therefore, it is crucial to monitor cloud applications and be able to detect and address issues immediately. In this blog, we will explain various monitoring strategies that companies should adopt and the appropriate methods to maintain the operation of Salesforce. [Contents] ■ Active Monitoring and Passive Monitoring ■ Strategies for Monitoring Salesforce ■ Conclusion *For more details about the blog, you can view the related links. Please feel free to contact us for more information.

• CRM (Customer Relationship Management System)

The DNS (Domain Name System) is the core engine that drives the Internet. By monitoring DNS performance, you can gain insights necessary for the DNS resolution process, allowing you to identify issues such as delays, mapping anomalies, and other problems that affect end users in the application delivery chain. In this blog, we will provide a detailed explanation of how to effectively implement DNS monitoring strategies and important points to consider. We encourage you to read it. [Contents] ■ Is the data accurate? ■ Effective DNS monitoring *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*

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Content Delivery Networks (CDNs) have become an essential part of application infrastructure for over 20 years. CDN services are now indispensable for various application infrastructures, but visibility into CDN performance remains limited. In this blog, we will discuss the top four reasons to invest in CDN observability. [Contents] - Detection and mitigation of large-scale outages affecting end-user experience - Identification of small-scale and minor outages impacting business - Evaluation of CDN DNS performance - Global performance improvement - Conclusion *For more details, please refer to the related links. Feel free to contact us for further information.

• IT Control and Services

Catchpoint has announced a digital experience observability platform, marking the beginning of a new chapter. In this blog, we will introduce various factors that led to this announcement, as well as how the continuous evolution of the platform supports the significant needs of the market. We invite you to read it. [Contents] ■ Growing IT challenges ■ The entry point to observability ■ Continuous evolution of the platform *For more details, you can view the blog through the related links. Please feel free to contact us for more information.

• Information and communication equipment and infrastructure

A certain global HR and recruitment officer at Catchpoint grew the company, which had only a small number of employees in 2009, to over 300 employees worldwide. With over 20 years of experience in HR and talent management, they have led teams at Getty Images, Guardian Life Insurance, and DoubleClick. In this blog, we present an interview format discussing the people and culture of Catchpoint as seen through 13 years of HR recruitment. Please take a moment to read it. [Excerpt from the content] ■ When did you first meet the co-founders? ■ What is unique about Catchpoint's culture? ■ How do you view the employees? ■ Please tell us about recruitment. ■ As Chief People Officer, what challenges have you faced? *For more details about the blog, you can view it through the related links. Feel free to contact us for more information.

• Personnel Information System

The following is an analysis of the Amazon Web Services (AWS) outage that occurred on December 22, 2021. When a large-scale outage occurs at AWS, of course, it wasn't a charm for the third time. In the past three weeks, a third outage has occurred, and according to AWS's status page, major companies in the public cloud have reported outages. This time, the outage was said to have occurred in "one data center within one availability zone (USE1-AZ4) in the US EAST-1 region." [Overview] ■ A long road to recovery ■ Digital domino effect *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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• others

End-user experience monitoring focuses on all events in the user journey. We analyze everything that could influence how users interact with our application. It must be independent of technology. In other words, it doesn't matter whether users are checking their emails on a laptop or a smartphone. The issue is whether they can access their emails whenever they need to, no matter where they are. 【Overview (Excerpt)】 ■ What is end-user experience monitoring? ■ Why focusing on end-users is essential for modern digital businesses ■ How end-user experience monitoring differs from other monitoring approaches like application and network performance monitoring ■ Various elements of end-user experience monitoring 1. No blind spots 2. A holistic view 3. Engagement with end-users *For more details, please refer to the related links. Feel free to contact us for more information.

• Access analysis tools
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When people are dissatisfied with a business, what is the first thing many of them do? They complain on social media. By observing these comments—conducting user sentiment observability—you can detect issues that may have a significant impact on UX in advance when they arise. How can we monitor customer feedback? And why is it important? Let's think deeply about these issues. [Overview] ■ Why is user sentiment observability important? ■ How can user emotions be monitored and measured? ■ The importance of perspective *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*

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• others

The importance of early warning systems for detecting earthquakes and tsunamis, military defense, and crises in business and finance has long been understood. So why are service providers, particularly those offering SaaS (Software as a Service), not taking this seriously? In a world where a minute can even be worth millions of dollars, it is crucial to carefully monitor the supply chain and delivery chain of services to end users, both businesses and consumers. *For more details on the blog, please refer to the related link. Feel free to contact us for more information.*

• others
• Access analysis tools

The series of internet outages and disruptions that occurred in 2021 demonstrate how interconnected and relatively fragile the internet ecosystems are. For example, there were three consecutive outages of Amazon Web Services (AWS) in December. These outages vividly illustrate the fact that "there is no such thing as a small or large failure in services." [Overview] 1. Early detection is crucial for responding to incidents like the AWS situation. 2. Comprehensive observability enables rapid response during incidents. 3. Ensuring corporate availability and business continuity cannot be achieved through individual efforts alone. 4. Monitoring solutions installed in the monitored environment are insufficient on their own. *For more details, please refer to the related links. Feel free to contact us for more information.

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Catchpoint's WebPageTest garnered attention in January with the announcement of significant UI changes, leading team members of the product to participate in events and comment on developer trends. Additionally, Catchpoint was selected as one of the "20 Coolest Cloud Monitoring and Management Companies" in the 2022 The Cloud 100. What an honor! 【Overview】 ■ 2022 The Cloud 100 "20 Coolest Cloud Monitoring and Management Companies" ■ Launch of the new WebPageTest UI ■ Introduction of a new role, "Developer Experience Engineer" – maximizing productivity and delivering value to customers faster ■ Web Almanac AMA ■ Profile article on Catchpoint *For more details, please refer to the related links. Feel free to contact us for more information.

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• others

Ensuring the health of BGP routes is a crucial part of a robust network monitoring strategy. If any IP address prefix cannot reach the end user, it is essential to quickly obtain direct and practical data to pinpoint the nature of the problem. Without such sharp real-time BGP alert capabilities, troubleshooting issues affecting the end user experience becomes very difficult, leading to increased mean time to detect (MTTD) and mean time to resolve (MTTR). To establish a comprehensive BGP monitoring strategy, it is necessary to input all public IP prefixes belonging to the organization and link alerts covering all potential route issues that could disrupt the end user experience to each prefix. [Overview] ■ Availability and Downtime ■ Origin AS ■ Origin Adjacency ■ Prefix Mismatch ■ Path AS *For more details on the blog, please refer to the related links. For further inquiries, feel free to contact us.

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You are not the only one who shopped online during this year's holiday season. The "Cyber Five," which spans the five days between Thanksgiving and Cyber Monday, accounted for one-fifth of total e-commerce sales in November and December 2021 (despite a slight decrease in overall spending compared to last year). Americans spent $8.9 billion on Black Friday and $10.7 billion on Cyber Monday. Thus, the Cyber Five is a crucial time for companies to ensure their websites run smoothly and to handle increased traffic. If you want to know how the top e-commerce sites performed overall during the Cyber Five period, please read on. [Overview (Excerpt)] ■ 2021 Cyber Five Benchmark Report ■ Measurement of Key Performance Indicators *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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In December, AWS experienced an unprecedented situation with three outages in three weeks. Catchpoint conducted an incident review that delved into the details of these three outages and their commercial impact. - Major online services, including Amazon, crashed due to AWS outages. - Another AWS outage occurred this week. - The third AWS outage in December – adding insult to injury. At the same time, we released a series of forward-looking insights on trends in observability and digital experience monitoring, acting as newsmakers and prophets. [Overview] - Trends and developments in top networks 2022 - 2022 Application Performance Management Predictions - Part 1 - 2022 Application Performance Management Predictions - Part 2 - Catchpoint 2022 Predictions: Total Experience Orchestration - During Cyber 5, dozens of retailers faced website outages and slowdowns. *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.

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