Why is user sentiment observability important? Introduction in the blog.
When people are dissatisfied with a business, what is the first thing many of them do? They complain on social media. By observing these comments—conducting user sentiment observability—you can detect issues that may have a significant impact on UX in advance when they arise. How can we monitor customer feedback? And why is it important? Let's think deeply about these issues. [Overview] ■ Why is user sentiment observability important? ■ How can user emotions be monitored and measured? ■ The importance of perspective *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*
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*You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*
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We have established and operate measurement and monitoring centers in five cities across the country (Sapporo, Niigata, Tokyo, Osaka, and Fukuoka). The measurement and monitoring systems in operation there are used by major IT companies such as Google and Microsoft, e-commerce sites, and mobile companies like Verizon. We monitor the communication status of your web systems from various locations 24/7, analyze the data, and optimize it to support fast and stable web operations. We can detect communication failures and server issues that have been occurring frequently lately through measurements from across the country and immediately raise alerts. Additionally, we provide a web performance tuning service that ensures the display speed of websites, web applications, and mobile applications is completed within one second nationwide, achieving a 98% yield. Based on statistical quality control, we collect and analyze data, and guarantee the achievement of displaying within one second through genuine performance tuning that fixes issues from the source code. Please feel free to contact us if you have any requests.