データライブ List of Products and Services

Hitachi IT Equipment EOL/EOSL Extended Maintenance Service Extended maintenance service for Hitachi servers, storage, and network equipment reaching EOL (End of Life) and EOSL (End of Service Life). Supporting long-term use of servers like the HA8000 and SANRISE storage, as well as Apresia switches, which are reaching the manufacturer's end of maintenance EOSL, with a proven track record of 100,000 units across 2,000 companies nationwide. Also providing EOS parts supply. Recommended for extending maintenance on Hitachi products: ✓ Maintenance services for Hitachi products are ending. ✓ System upgrades will not be completed before EOL. ✓ Want to review maintenance costs for existing systems. ✓ Want to use Hitachi products for as long as possible. ✓ Want to choose a domestic third-party maintenance vendor with high procurement capability and quality for replacement parts. ✓ Want to choose a domestic third-party maintenance vendor with extensive usage experience nationwide.

<What is Third-Party Maintenance for IT Infrastructure (EOSL Extension Maintenance)> This is a service that continues maintenance for servers, storage, and network equipment that make up the IT infrastructure even after the manufacturer's maintenance has ended (after EOL/EOSL). (*) Third-party maintenance refers to the maintenance of IT hardware such as servers and network equipment being conducted by a third-party company, independent of the manufacturer. (*) EOL and EOSL stand for End of Life and End of Service Life, respectively, indicating the end of the manufacturer's maintenance period. <Maintenance Service Supporting Long-Term Operation for 2,000 Companies Nationwide and 100,000 Units> The "EOSL Extension Maintenance Service," which extends the maintenance period of IT hardware by utilizing third-party maintenance not bound by EOL or EOSL, supports long-term operation for 1,800 companies nationwide and a cumulative total of 90,000 units across various industries, including finance, telecommunications, electricity, and public services. <National Supply System for Maintenance Parts> The Data Live Kanto Stock Center has a stock of over 800,000 discontinued manufacturer parts. With a building area of 1,400 tsubo (approximately 4,600 square meters), the maintenance parts prepared here are deployed to locations nationwide to prepare for equipment failures covered by contracts.

DataLive's third-party maintenance service, chosen by various industries, supports long-term operation for 1,800 companies nationwide and a cumulative total of 90,000 units. We have compiled specific examples exploring the benefits and implementation cases. <Benefits of DataLive's Third-Party Maintenance> 1. Cost reduction effect of hardware maintenance expenses 2. Consolidation effect of dispersed contracts and failure contact points 3. "End alignment" effect for groups of devices with different maintenance expiration dates <Successful Cases of DataLive's Third-Party Maintenance> ● Case 1: Adjustment of system renewal cycles (applicable during the period until the new system renewal) ● Case 2: Maintenance of legacy systems (applicable for long-term maintenance of systems with an indefinite end) ● Case 3: Long-term maintenance planning for IT infrastructure (next long-term plan to avoid constraints of maintenance deadlines) <What is Third-Party Maintenance for IT Infrastructure (EOSL Extended Maintenance)> This is a service that continues maintenance for servers, storage, and network devices that make up the IT infrastructure even after the manufacturer's maintenance has ended (after EOL/EOSL).

DataLive's third-party maintenance service, chosen across various industries, supports over 100,000 units in long-term operation at 2,000 companies nationwide. In the web estimate request form, you can search for maintenance-targeted equipment even from phrases that are difficult to identify, such as partial model names or past IT asset management documents. Even non-engineers can easily identify IT equipment (servers, network devices, storage) and request estimates for EOSL extension maintenance services to continue using their IT infrastructure after manufacturer support ends. <Estimate Request Process> 1. Access the web estimate request form. 2. Search for the target model and save the results to My List. 3. Select maintenance conditions and send a consolidated estimate request. <How to Use EOSL Extension Maintenance Service> Customers considering the EOSL extension maintenance service should first use the estimate request or inquiry form on our website. (If you have any questions, you can also use our phone support.) Based on the information provided, our representative will confirm the target equipment and maintenance service conditions, check the availability of replacement parts, and our stock situation. We will contact you and send you the estimate.