ケイマックス List of Products and Services

AI voice dialogue will resolve the "stagnation of reporting tasks" that troubles on-site staff managing parking lots. AI will automatically accept completion reports after maintenance inspections and troubleshooting 24/7, dramatically improving on-site operations. 【Solution Features that Keep Operations Running Smoothly】 - Automatic hearing of work completion reports: Accepting reports of cleaning completion and equipment repairs via calls, reducing waiting time. - Automatic recording of work information: Centralized management reduces transcription and input, preventing reporting omissions and recording errors. - Call end = report completion: Reducing delays for reporting allows for smoother transitions to the next site.

■What is the Loop Call Function? This is a feature that automatically transfers calls in succession according to a predetermined priority (second, third, etc.) until a response is received, in the event that the initially set contact (first) is unavailable or busy. This mechanism physically eliminates the possibility of "no response (no one answering)" in emergency contacts or important inquiries, ensuring that significant accidents are not overlooked and business opportunities are not lost. ■Benefits of the Feature - Reduces instances of "not being able to connect" By repeatedly transferring calls to the designated contacts until a response is received, it effectively prevents missed communications during emergencies and customer drop-offs. - Reduces operational costs and effort Automatic switching according to time and day is possible. Even with a small maintenance team, an efficient communication network can be established without burdening the field. - Management is completed with remote settings Without needing to visit the site, it is possible to change the priority of transfer destinations and settings via SMS commands, etc.

The communication environment at the site can fluctuate in signal quality due to surrounding conditions, installation location, and time of day, leading to risks of "not connecting / becoming unstable." With single-carrier devices, if the compatibility is poor at that location, it may cause delays in reception support or require on-site assistance for recovery. The Lukatel (CML-200) is an auto phone that supports three carriers (NTT Docomo / KDDI / SoftBank) for 4G/LTE. Since it allows you to choose between Docomo, au, and SoftBank lines according to the communication situation, it is easier to establish a suitable communication environment for the site, leading to stable operations. Even if the surrounding environment changes after installation, having "options" increases operational peace of mind and helps reduce maintenance burdens. Being compatible with three carriers makes it a product that is easy to propose from each communication carrier and agency.

The painful aspect of a new parking lot opening is that the start of operations can be delayed due to the arrangement, construction, and waiting for the activation of fixed lines, leading to lost opportunities. Lukatel offers a 4G wireless auto phone that requires no line construction. By simply installing a pre-configured device on-site and plugging it into an AC power source, you can set up a communication infrastructure and directly forward calls from users to the call center. This minimizes the disruption caused by scheduling activation dates and construction adjustments, shortening the time lag from the decision to open to the start of operations. It is ideal for parking lot operators who want to proceed quickly with openings and operations, as it allows for "installation → same-day operation," even for sudden openings, expansions, or short-term projects. *Additional preparations may be necessary depending on the installation environment.

Many technical personnel are currently facing issues such as the termination of NTT's ISDN (digital communication mode) and the shutdown of 3G lines. Are you struggling with securing budgets for line switching work and the replacement of settlement machines across hundreds of managed properties? The 'Rucatel CML-200' is the definitive solution for this problem, providing migration without the need for construction. Simply connect this device, which has an analog line interface, to your existing settlement machine. You can instantly transition your communication environment to the latest "4G/LTE lines" without the need for expensive optical line construction or replacing the settlement machine itself. Moreover, it is not just a simple replacement device; after installation, you will gain access to "remote maintenance functions." This allows for remote monitoring and rebooting of the equipment, dramatically reducing the burden on technicians who previously had to rush to the site every time there was a communication error. It achieves not only a "defensive migration" but also a "proactive replacement" that enhances operational efficiency. Legacy interface compatibility: Can connect to older settlement machines. Achieves clear calls and data communication with VoLTE. Remote reboot: Detects freezes through ping and incoming call monitoring. Can reboot automatically or manually. Automatic connection to three carriers: Compatible with 4G lines from Docomo, KDDI, and SoftBank.

Users who encounter trouble feel anxious and frustrated. In such moments, when operators repeatedly ask questions like "Where are you?" or "What color is the payment machine?" it is like adding fuel to the fire. The 'Lukatel CML-200' is compatible with CTI systems (telephone and PC integration systems) and can display detailed information such as "Parking Lot XX, Payment Machine No. 2" on the operator's screen the moment a call is received. By starting the conversation with "It seems there is a problem at Parking Lot XX," it provides users with overwhelming reassurance. Even more revolutionary is the "I/O (external control) function." For physical troubles like "the gate won't open" or "the locking plate won't lower," it allows the operator to forcibly open the gate remotely with just a button press on the phone. This resolves issues in just a few minutes without making the user wait for 30 minutes until the security guard arrives. It is a proactive management tool that prevents customer harassment (Kasu-hara) and enhances customer satisfaction. 【Remote Gate Operation】Remote execution of gate opening and locking plate lowering via phone push signals. 【Hands-Free & Automatic Response】Users can converse simply by pressing a button.

AI handles incoming calls from auto phones and QR codes, reducing the burden of receiving calls for parking lot operations. - 24/7 AI first reception Regardless of late nights or holidays, the AI operator responds immediately to all incoming calls. - Automatic identification of properties and equipment Simultaneously with the incoming call, it determines "which parking lot and which equipment." This eliminates the hassle of confirming the location. - Summary notifications to shorten hearing time Summarizes the request and notifies the management screen. Operators can start responding with an understanding of the content. - One-click access to management tools Links URLs for property management, remote control, IP cameras, etc. Instantly launches necessary tools to accelerate on-site response. - Achieving cost reduction and quality improvement By enhancing call reception efficiency, it keeps operational costs down while ensuring quick responses to users.