A complete practical method for companies proposed by "PROBiZZ" that dramatically reduces the burden of sales suffering from outsourced telemarketing directly linked to results and enhances efficiency.
"PROBiZZ" provides comprehensive support from the design phase of telemarketing outsourcing to execution and improvement, transforming the "painful time" faced by the field into valuable business opportunities. Its greatest feature is the generation of target lists that combines AI scoring with human hypothesis formulation, accurately extracting high-potential companies and fundamentally reducing unnecessary calls. Weekly analysis of call data obtained from initial test calls refines scripts and talk flows in short cycles. This reduces the stress of rejection for operators while increasing the probability of speaking with decision-makers, thereby maintaining their motivation. KPIs are designed by working backward from KGIs such as sales, distinguishing it from traditional outsourcing where the number of appointments and calls become the goal, and are shared in real-time through a visualization dashboard. After securing appointments, it facilitates joint attendance in meetings and sharing of recordings, collaborating with field sales to improve the order rate. The reward system also adopts KGI-linked evaluations, naturally fostering a culture where the entire team focuses on results. As a result, companies that have implemented this report continuous outcomes with an average appointment acquisition rate exceeding 90% and a meeting conversion rate of over 50%, achieving approximately three times the sales efficiency compared to in-house efforts.