Techniques to Increase Closing Rates: Definition and Purpose of Inside Sales

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The role of inside sales becomes clear, eliminating any hesitation from the representatives and improving motivation and activity efficiency. Lead nurturing can be conducted based on a clear purpose, resulting in a stable supply of high-quality leads and an increase in the order rate for field sales. Since the objectives are set as KPIs, unnecessary activities are eliminated, allowing sales resources to focus on activities that directly lead to results. With a shared definition of inside sales across departments, waste in lead handover and information sharing is reduced, shortening the sales cycle. By strategically utilizing inside sales, challenges of face-to-face sales constrained by geography are addressed, expanding market coverage. A system is established for the continuous review of definitions and objectives based on data, enabling flexible sales strategies that adapt to market changes. 【Strengths and Features】 ■ Definition of inside sales and strategic goal setting tailored to your company's unique challenges ■ Design of processes for lead nurturing and opportunity creation based on the definitions ■ A system for data analysis and KPI setting that visualizes the achievement of objectives

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Is your company's inside sales achieving the expected results with an ambiguous definition? "PROBiZZ" is currently offering a free resource on the definition and purpose of inside sales to solve sales challenges. This document thoroughly explains the strategic definitions and specific processes that successful companies possess to achieve their goals. Let's transform your company's inside sales into an "organization with a clear purpose that delivers results" with this resource. Download the document and start addressing fundamental challenges through inside sales right now.

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Applications/Examples of results

- An IT company with an ambiguous definition of inside sales and challenges in collaboration with field sales implemented a strategy under the guidance of 'PROBiZZ' to set a clear objective of "creating high-quality SQLs," clarifying inter-departmental roles and improving the order rate from negotiations, thereby strengthening departmental collaboration. - A manufacturing company that viewed inside sales merely as a telemarketing team and faced challenges in lead nurturing executed a strategy with the support of 'PROBiZZ' to add the objective of "reviving dormant leads," resulting in the number of negotiations generated from dormant leads exceeding target values and achieving revenue contributions from potential customers. - A service company whose inside sales activities were not evaluated with data and whose organizational purpose was unclear implemented a strategy under the guidance of 'PROBiZZ' to establish purpose-based KPIs (conversion rate, CPL) and build a system for visualization in SFA, clarifying the organization's contribution and increasing the sales budget, thereby strategizing the organization.