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  1. iフォースラボ Hokkaido//Information and Communications
  2. ＢＰアレンジメント 本社 Tokyo//Service Industry
  3. SBSロジコム Tokyo//Warehousing and transport related industries
  4. 4 アーザス Kanagawa//Information and Communications
  5. 5 日本体育施設 Tokyo//Other construction industries
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operationの製品ランキング

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  1. SES (Technical Support), Website Development, AI Chatbot iフォースラボ
  2. Full amount immediate depreciation rental space franchise (FC) business ＢＰアレンジメント 本社
  3. [Logistics Case] Francfranc Co., Ltd. SBSロジコム
  4. 4 Planning and managing events using e-sports and games. アーザス
  5. 5 [Park Management Case] Nozuta Park (Machida City) 日本体育施設

operationの製品一覧

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No failures! No regrets! Key points for reducing automated warehouse operating costs.

No failures! No regrets! Key points for reducing automated warehouse operating costs.

Don't you think the maintenance and inspection costs of automated warehouses are too high? Here are six easy-to-understand points for reducing the operating costs of automated warehouses.

Since starting as a subcontractor for automated warehouse manufacturers 27 years ago, we have specialized in the development of automated warehouses and have accumulated expertise in this area. It is said that an automated warehouse can last about 30 to 40 years if used properly. In addition to regular inspections, maintenance, and parts replacements that occur daily, the operation of an automated warehouse also involves system updates and control device upgrades every few years. The key to effectively managing an automated warehouse over time is to respond appropriately to each of these stages. Additionally, there are points to consider for cost reduction, so please take a look at our booklet first. If you have any concerns regarding the operation of automated warehouses, please feel free to contact us.

  • others

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[Case Study] Call Center Operations and Outsourcing for an Entertainment Company

[Case Study] Call Center Operations and Outsourcing for an Entertainment Company

We will introduce a case study on the implementation of call center operations and outsourcing for entertainment companies.

At the help desk and customer support center of an entertainment company, employees were overwhelmed with post-processing tasks, unable to focus on core business activities, and faced challenges in staff training and response quality. Therefore, we implemented our call center operations and outsourcing, taking on the internal help desk and user-facing customer center. After the implementation, switching from temporary staff operations to outsourcing allowed for specialized training of staff, leading to skill enhancement. [Case Study] ■Challenges - Faced issues with staff training and response quality - Employees were overwhelmed with post-processing tasks and unable to concentrate on core business activities ■Proposal - Outsourcing of the internal help desk and user-facing customer center - Handling inquiries related to technical and network issues *For more details, please refer to the PDF document or feel free to contact us.

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  • Other Management Services

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[Service Example] WiFi Connection Support

[Service Example] WiFi Connection Support

Many support achievements! We will confirm details regarding foreign guests and settings, and proceed to solve issues.

We would like to introduce a case where we are operating inquiry support regarding guest room WiFi connections in collaboration with Company N, a major telecommunications infrastructure SIer. When foreign guests have trouble connecting to WiFi, they contact the hotel front desk, which delegates all inquiries to Language One. Our company confirms details with the foreign guests and proceeds to resolve the issues. 【Case Overview】 ■ Supported languages: Japanese, English, Chinese, Korean ■ All inquiries regarding connection troubles are handled through FAQs ■ If the FAQs cannot address the issue, it is escalated for further assistance *For more details, please download the PDF or feel free to contact us.

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A system for warehouse operations that maintains high productivity.

A system for warehouse operations that maintains high productivity.

Creating a warehouse that attracts good drivers! Explaining the system to maintain high productivity.

The logistics field does not stop even during large holidays; rather, the movement of online shopping and some retail products tends to become more intense from just before the holiday to mid-holiday. Naturally, as the movement of cargo intensifies, there is tension among the staff and drivers involved as they strive to increase productivity. During such times, the strengths and weaknesses of the logistics center tend to become more apparent. In this column, we introduce the mechanisms of warehouse operations that maintain high productivity. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*

  • Logistics and warehouse management systems

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[Column] Common Organizational Management Issues in Small and Medium-sized Enterprises

[Column] Common Organizational Management Issues in Small and Medium-sized Enterprises

I would like to introduce a column article.

I am also involved with many small and medium-sized enterprises, and the themes that are problematic in their organizational management are often common. Here is one example: 1. There are no goals or standards set, and no common objectives. 2. Goals are set, but many are baseless mental targets. 3. Progress on decisions made during the month is not monitored. 4. Playing managers are managing while also performing general duties, leading to strain. 5. Because capable members are made to do everything, there is an imbalance. 6. Different ways of working among individuals hinder efficiency. 7. Basic actions such as reporting and communication are not being performed. 8. The management policy is not specified, making it unclear what needs to be done. 9. Few people take initiative; most only act when directed by playing managers. 10. There is a lack of understanding of how to manage. 11. Only the planning aspect of P.D.C.A is executed, and evaluation is not being done. 12. There is an atmosphere of not following through even if decisions are made. 13. Playing managers do not have a grasp of their members' work. 14. There is a lack of a team-oriented mindset, among other issues. I believe many playing managers are aware of such problems.

  • Employee training
  • E-learning

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