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[Information] Recommendations for On-Site DX

Subsidies do not require repayment like loans, allowing for business expansion without risk.

This document introduces on-site DX that improves production by utilizing the IT introduction subsidy system. Starting with an overview of the IT introduction subsidy, it clearly presents on-site DX using the subsidy and introduces ProOne. With a centralized management system, accurate data is reflected in real-time, visualizing the management situation and realizing digital management. Please take a moment to read it. [Contents] ■ Overview of the IT introduction subsidy ■ On-site DX utilizing the IT introduction subsidy ■ Introduction of ProOne *For more details, please download the PDF or feel free to contact us.

Company：ミツモア
Price：Other

IT Control and Services

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A knowledge utilization tool on the cloud that contributes to improving the quality of product support responses!

Are you struggling with "product complexity," "knowledge becoming siloed," and "insufficient training time" in customer support? *Case studies available.

"I want to improve the first contact resolution rate of the call center." "Due to the aging of skilled technicians, the transmission of product knowledge has become urgent." "As the number of handled products increases, the knowledge required of operators is also growing." "I want to reduce the time and cost associated with training new staff." "We are not able to utilize past response history." When important information such as manuals, procedures, work reports, and FAQs is scattered across various tools, the confirmation process becomes complicated, leading to missed responses and causing individual reliance, which can result in decreased productivity. With 'SolutionDesk', it is possible to gather and centrally manage information scattered throughout the company in one place. By accessing it, anyone can always use the latest information. Posting comments and videos is also easy, allowing for the accumulation and sharing of individual "know-how" alongside business documents, contributing to "overwhelming productivity improvement." 【Customer Case Presentations】 1. Ishida: Reduced training time by organizing support knowledge. 2. Ulvac: Consolidated past response history, enhancing the quality of service engineers' responses.

Company：アクセラテクノロジ
Price：Other

CRM (Customer Relationship Management System)

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All-in-one information utilization tool "POWER EGG"

An information utilization tool that connects business information and contributes to improving corporate productivity!

POWER EGG is an information utilization tool that integrates functions such as groupware, general application workflows, and web databases to promote paperless operations and visualize business processes. It enables seamless and stress-free enhancement of organizational collaboration. It improves efficiency in data entry and utilization, leading to increased productivity. 【Applications】 You can implement only the necessary functions as needed. ■ Groupware ■ General application workflow ■ Web database ■ CRM 【Features】 ■ Consolidation of business information Business information that was scattered across groupware, Excel, and paper documents can be consolidated and managed centrally. Integration with other systems is also possible. ■ Intuitive usability All functions have a unified usability, allowing intuitive use without manuals, which promotes the utilization of internal systems. ■ Centralization of organizational chart master Approval routes and access rights settings are automatically configured based on the organizational chart master, allowing for smooth operations even with frequent personnel changes or organizational restructuring. *For more details, please download the PDF or feel free to contact us.

Company：ディサークル
Price：Other

Groupware
Project management tools
Database

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[3-Minute Explanation] Narrowing Down Your Target! Techniques for Utilizing Sales Lists

PROBiZZ enhances the accuracy of sales lists and maximizes results through targeted and effective approaches.

**Benefits** - Extract potential customers and improve sales efficiency - Increase deal conversion rates with high-accuracy lists - Reduce waste and focus on sales activities 'PROBiZZ' is a sales support tool that enhances the accuracy of utilizing sales lists and maximizes results by clearly defining targets. In traditional sales activities, there were many methods that approached a broad list uniformly, leading to inefficiency and unstable results. 'PROBiZZ' enables the high-precision extraction of potential customers through data analysis and automation features using SQL. Additionally, improving list accuracy directly correlates with deal conversion rates and closing rates, creating a system that can consistently reproduce sales results. Furthermore, by utilizing data to implement a PDCA cycle, the extraction criteria and list quality can be continuously improved. 'PROBiZZ' evolves the way sales lists are utilized and supports revenue growth with a highly accurate, targeted approach, making it the optimal solution.