[Office Number Introduction Case] MARK N Co., Ltd.
We will introduce a case where a business manual was created in a unified format, allowing everyone to perform tasks using the same procedures!
We would like to introduce a case where "Office Ban" was implemented at MARK N Co., Ltd. The company was experiencing a concentration of tasks among specific personnel, making it difficult to hand over responsibilities. Additionally, there were no operational manuals, leading to reliance on individual experience and judgment, which resulted in variations in work quality. After implementation, we conducted detailed interviews to visualize the workflow, clarifying the flow of operations and identifying bottlenecks. We also organized the scope of work for each person in charge, making the division of tasks clearer. [Challenges] - The concentration of tasks among specific personnel made it difficult to hand over responsibilities. - The absence of operational manuals and reliance on individual experience and judgment led to variations in work quality. - Standardization of operations was necessary, but it was challenging to organize internally. *For more details, please download the PDF or feel free to contact us.*
- Company:レジリエント
- Price:Other