We will introduce a case where a business manual was created in a unified format, allowing everyone to perform tasks using the same procedures!
We would like to introduce a case where "Office Ban" was implemented at MARK N Co., Ltd. The company was experiencing a concentration of tasks among specific personnel, making it difficult to hand over responsibilities. Additionally, there were no operational manuals, leading to reliance on individual experience and judgment, which resulted in variations in work quality. After implementation, we conducted detailed interviews to visualize the workflow, clarifying the flow of operations and identifying bottlenecks. We also organized the scope of work for each person in charge, making the division of tasks clearer. [Challenges] - The concentration of tasks among specific personnel made it difficult to hand over responsibilities. - The absence of operational manuals and reliance on individual experience and judgment led to variations in work quality. - Standardization of operations was necessary, but it was challenging to organize internally. *For more details, please download the PDF or feel free to contact us.*
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【Results】 ■ Conducted detailed interviews to visualize the business flow, clarifying the flow of operations and identifying bottlenecks. ■ Organized the scope of work for each person in charge, making the division of tasks clearer. ■ Created a business manual that consolidates the objectives, procedures, and tools used for each task into a unified format, enabling everyone to perform their tasks using the same procedures. *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Our company is dedicated to providing peace of mind from the back office and creating an environment where business leaders can focus on their dreams and goals. We pursue the optimization of back office operations and play a strategic role in transforming from a defensive to an offensive approach, thereby enhancing corporate competitiveness. All of our staff are committed to supporting you with enthusiasm and passion. If you are unsure about what to request, please feel free to consult with us first.