Front desk sales training | design the first 30 seconds
The first words to a visitor and the first handling of a call form your company's impression. Left as a switchboard, reception wastes a point of contact. Front desk sales training from Sales Innovation Salon covers greeting visitors, judging where to route a call, and confirming the purpose of a visit. STEP01, mindset and buyer psychology, informs the remark that puts a nervous visitor at ease. STEP02 improves what you hand a colleague. Lessons run weekly over 3 months; STEP03 shares the standard team-wide.
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基本情報
■For: companies wanting front desk sales training ■Contents: STEP01 mindset and buyer psychology / STEP02 questioning patterns for gathering information before routing / STEP03 embedding response standards ■Format: weekly lessons over 3 months, in-house specialists ■Pricing: B2B 1,200,000 JPY per person, ex tax; group and 1-to-1 plans quoted ■Practice: visitor reception and main-line calls through scenario role-play ■Also: we design the handover from reception to sales
価格情報
B2B plan: 1,200,000 JPY per person (excluding tax), weekly sessions over 3 months. Three participants is 3,600,000 JPY, developing three in-house sales instructors. Individual 1-on-1 and group plans available.
納期
用途／実績例
・When you want visitors received and guided well at every site ・When you want main-line calls routed to the right department ・When you want unannounced callers handled politely but firmly ・When you want reception passing information to sales ・When you want a strong first response in showrooms ・When you want one standard of response across sites ・When you want early information gathered for a meeting ・When you want phone and email enquiries handled as one
カタログ（1）
カタログをまとめてダウンロード
企業情報
アカメディアは、「クリエイティブ × テクノロジー」を柱に、 各領域の専門アソシエイツが集うプロフェッショナル集団です。 商品やサービスの企画・制作から発信まで一貫して手がけ、 未来型の価値体験を日本から届けています。
