Communication and information sharing with residents, owners, and partner companies, as well as facility reservations and the management of general meeting decisions, are all completed through the app.
Customer-INFO is a tool that facilitates smooth information sharing between tenants and owners, and streamlines daily communication tasks in the cloud for greater efficiency. By integrating and managing customer information in the cloud, and linking systems for notifications, inquiry records, and facility contract cancellation information, it eliminates double entry, increases operational efficiency, and reduces errors. It can also be easily accessed, applied for, and responded to from smartphones, thereby enhancing customer satisfaction.
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basic information
In the condominium management association, paper-based approval tasks such as confirming, stamping, and returning minutes and inspection reports have become a significant burden for both the president and the management company. Paper operations face many challenges, including the hassle of mailing and storage, the risk of loss, delays in approval, difficulties in handover, and vulnerabilities during disasters. By utilizing Customer-INFO, the management company can distribute documents online, allowing the president to review and approve them from a computer or smartphone, thereby reducing tasks such as printing, mailing, stamping, and returning. Furthermore, by centrally managing documents and approval history, progress checks, searching for past documents, and handovers become smoother. During implementation, it is important to gradually transition from frequently used documents such as minutes and inspection reports, while establishing consensus with the board of directors, operational rules, and support systems for users. The goal is not merely to reduce paper but to alleviate the burden on the president, improve the operational efficiency of the management company, and enhance the quality of information sharing, which is the essence of DX in condominium management.
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Integration with other systems is also possible. Please contact us first.
Company information
The Construction Systems Sales Department is a total coordination division that supports the construction and construction machinery industries with internet technology and open systems. Our company has three main features. Feature 1: [A consistent system from requirements definition to post-implementation operation and maintenance] We have sales, development, and maintenance departments within our division, allowing us to handle everything from proposals to operations in-house. In the event of unexpected troubles, we collaborate with our internal network department, data center operations department, offshore partners, and vendors to quickly resolve issues. Feature 2: [Ability to propose optimal solutions without external influence] As an independent vendor, we are not affected by other companies, allowing us to provide neutral advice on necessary packages for operational efficiency and product inquiries. During requirements confirmation, we inquire about the internal situation and make IT proposals that open up future prospects. Feature 3: [Solving the problem of not being able to centrally manage data across multiple industry systems] By collaborating with our specialized departments for different industries within our company, we resolve issues. Additionally, we have established a system to work with other vendors to provide optimal proposals based on cost-effectiveness.
