The speed of collecting "customer feedback" has improved! By presenting it in numbers, the persuasiveness of proposals has increased.
We would like to introduce a case study of Acecook Co., Ltd. implementing our self-service survey tool "Freeasy." During internal proposals and distribution negotiations, the development background of the product is important, but it was necessary to collect objective customer feedback rather than just personal opinions. After implementing this tool, the persuasive power of proposals increased by presenting the genuine voices of customers in numerical form, allowing for smooth responses to requests from other departments. [Case Overview] ■ Challenge: There was a need to collect the essential "customer feedback" more quickly. ■ Solution: The speed of collection improved, enabling rapid responses to both internal and external requests. ■ Deciding Factor for Implementation: The speed of collection and cost reduction. *For more details, please refer to the related links or feel free to contact us.
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Our company was established with the desire to be a bridge connecting information providers and recipients in the overflowing information society of the internet, hence the name iBridge Corporation (abbreviation of information bridge). We offer a 24-hour self-service survey tool called "Freeasy." Please feel free to contact us if you have any inquiries.
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