Efficiency improvement of phone responses without stopping the production site for the manufacturing industry.
6,000 companies introduced, 98% retention rate! A telephone service that doesn't interrupt operations.
In manufacturing sites, there are many instances where staff cannot answer the phone while working on the factory floor or in the warehouse, and interrupting work each time leads to a decrease in productivity. For administrative staff who handle multiple tasks with a small team, managing phone calls is also a significant burden. 'fondesk' is a service that acts as a first point of contact for incoming calls to the company. Specialized operators answer the calls and notify the relevant parties in real-time via chat or email, such as Slack or Teams. This allows on-site personnel to continue their work without interruption and return necessary calls later. You can complete the application in just five minutes online, and with a simple phone forwarding setup, it can be operational the same day. Even during busy periods or when the designated staff is unavailable, incoming calls are not missed, making it useful for maintaining phone support during telework implementation. With over 6,000 companies continuously using the service and a retention rate of over 98%, its reliability is well established.
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basic information
【Convenient Features】 ■ Prevention of sensitive notifications ■ Response card ■ Block list *For more details, please download the PDF or feel free to contact us.
Price information
【Fees】 *There are no costs other than those listed below, such as initial fees or optional fees. - Basic Fee 10,000 yen (excluding tax) / month - Usage Fee (per phone call) Up to the 50th call: 0 yen From the 51st call onward: 200 yen (excluding tax) (Example of Fees) If there are 60 phone calls in a month, Basic Fee: 10,000 yen + Usage Fee (10 calls × 200 yen): 2,000 yen → 12,000 yen (excluding tax)
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Applications/Examples of results
Recommended for manufacturing companies like these: - Many factory and on-site staff, making it difficult to have a fixed phone operator - Few administrative staff, causing phone handling to become a burden on operations - Multiple locations, making centralized phone management a challenge - Want to strengthen phone handling only during busy periods
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