Remote support for equipment that cannot be stopped, responding immediately via Teams for plants.
Synchro Eyes
Immediate remote expert judgment provided for troubles in power generation, water treatment, and plant equipment.
In plant energy facilities, delays in responding to troubles can lead to significant impacts such as production halts or supply interruptions. However, in reality, challenges arise such as: - Specialized technicians are not able to respond on-site immediately. - Safety checks take time. - There is hesitation in decision-making, leading to delayed responses. SynchroEyes shares on-site footage in real-time, enabling immediate collaboration with remote specialized technicians. This ensures safety while achieving rapid decision-making and recovery responses. ■ For concerns like these: - Initial response to equipment troubles is delayed. - There is a need to wait for specialized technicians to arrive. - Safety checks take time. - There is a risk of decision-making errors and delayed responses. - Collaboration with multiple stakeholders is difficult.
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basic information
■Features - Immediate connection in case of trouble - Sharing the site via smart glasses on Teams - Skilled technicians and manufacturers can view the footage and make accurate judgments and instructions on the spot. - Hands-free response ensuring safety - Simultaneous connection of up to 100 participants on Teams
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Applications/Examples of results
■Usage Scenarios - Troubleshooting power generation equipment - Responding to abnormalities in water treatment facilities - Checking for issues with pumps and valves - Troubleshooting control equipment - Emergency inspections of infrastructure equipment
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Company information
Our company is engaged in the planning, manufacturing, and sales of the remote work support system "SynchroAZ" and the drone live video streaming system "drone AZ." "SynchroAZ" utilizes smart glasses to share the perspective of on-site workers, allowing instructions to be given remotely. "drone AZ" is a service that enables live viewing of images captured by drones flying on-site, all while being at the office. Of course, two-way audio communication is also possible, allowing for guidance on flight (filming) locations and angle instructions. Please feel free to contact us if you have any inquiries.
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