[Technology/Education] Sharing veteran skills across the board: Standardizing inspection quality through remote support.
SynchroAZ
Veterans provide remote support to create a system where newcomers and young staff can respond with confidence.
In equipment inspections, the challenge is that there are differences in the range of responses based on experience and knowledge. As a result: - Work becomes concentrated on veterans - Newcomers are unable to make judgments, causing work to stop - Progress cannot be made without calling someone to the site This leads to inefficiencies. SynchroEyes shares real-time footage from the field, allowing veteran technicians to provide support remotely. We create an environment where anyone can perform inspections and make judgments at a certain level. ■ For concerns like these: - Difficulties in handling tasks by newcomers or less experienced technicians - Concentration of work on veterans - Uncertainty in judgment causing work to stop - Frequent business trips for on-site support - Time-consuming training
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basic information
■Features - Expands the range of support for newcomers and young staff - Veterans provide support remotely - Distributes the workload of veterans - Prevents concentration of tasks on specific individuals - Supports critical decision-making on-site - Shares important decision points remotely for informed decision-making
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Applications/Examples of results
■Utilization Scenarios - Regular inspection of equipment - On-site response during trouble - On-site training for young engineers - Remote support from manufacturers - Simultaneous support for multiple sites
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Company information
Our company is engaged in the planning, manufacturing, and sales of the remote work support system "SynchroAZ" and the drone live video streaming system "drone AZ." "SynchroAZ" utilizes smart glasses to share the perspective of on-site workers, allowing instructions to be given remotely. "drone AZ" is a service that enables live viewing of images captured by drones flying on-site, all while being at the office. Of course, two-way audio communication is also possible, allowing for guidance on flight (filming) locations and angle instructions. Please feel free to contact us if you have any inquiries.
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