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  6. [Case Study Collection] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes

[Case Study Collection] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes

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last updated:Apr 21, 2026

エンジン
エンジン
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A hybrid strategy that compares the processes of face-to-face and non-face-to-face (online) sales, incorporating the essence of each to maximize results.

**Benefits** - Optimize the use of face-to-face and non-face-to-face interactions to reduce unnecessary sales costs. - Establish a high-conversion sales strategy that leverages the strengths of each process. - Reduce travel time, increase activity levels, and consistently achieve sales targets. 'PROBiZZ' compares the trust-building power of face-to-face sales with the efficiency of non-face-to-face sales based on data, leading to the optimal solution for a hybrid strategy. We define which approach is more effective for each negotiation phase and design an efficient sales process that eliminates unnecessary visits. We build a seamless information sharing and management system using SFA/CRM to ensure that customer information flows continuously between face-to-face and non-face-to-face processes. We analyze the non-verbal techniques of top face-to-face salespeople and provide guidance on specific speaking methods and tool usage to replicate these techniques online. Based on comparative data, we design the optimal division of roles and evaluation criteria for face-to-face and non-face-to-face sales representatives, strengthening interdepartmental collaboration and cooperative systems. 'PROBiZZ' incorporates the "professional techniques" gained from the comparison of face-to-face and non-face-to-face sales into your sales process, maximizing results.

    Sales promotion and sales support softwareAd management and operationsSales Agent
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[Case Study Collection] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes

image_2026_3_12_2.png
image_2026_3_12_2.png
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To clarify the roles of face-to-face and non-face-to-face interactions, sales representatives can approach clients without hesitation using the optimal method, leading to improved sales efficiency. While travel costs are significantly reduced, the number of business meetings can be increased, dramatically enhancing the return on investment for sales resources. High-quality hearings can be conducted non-face-to-face, allowing for a focus on specific proposals and closing during in-person visits. With the activity history of both processes centrally managed, consistency in customer interactions is maintained, increasing customer trust. Bottlenecks in each process become clear through comparative data, enabling rapid problem-solving and a fast-paced PDCA cycle. Freed from the constraints of time and location, it becomes possible to approach a broader market, building new pillars of revenue. 【Strengths and Features】 ■ Comparison of face-to-face and non-face-to-face sales processes and role definitions ■ Establishing a system for information collaboration that supports hybrid strategies ■ Skill training that replicates professional expertise online

Price information

Is your company able to master the "essence" of both face-to-face and non-face-to-face interactions? 'PROBiZZ' is currently offering a free comparison document on the 【professional essence】 of face-to-face and non-face-to-face sales processes. It condenses the optimal methods for each negotiation phase and examples of cost reduction achieved through hybrid strategies. By incorporating the essence from this document, let's transform your sales into a "hybrid organization that produces the best results." Download the document and optimize your face-to-face and non-face-to-face processes.

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Applications/Examples of results

- A service company that was overly focused on face-to-face visits, incurring high travel costs and time, implemented a process to conduct initial and interim hearings non-face-to-face under the guidance of "PROBiZZ," resulting in a halving of visit frequency while maintaining the order rate. - An IT company that was unable to leverage the know-how developed through face-to-face interactions, leading to a decline in contract rates, executed a training initiative with the support of "PROBiZZ" to master online-specific skills such as screen sharing and non-verbal communication, resulting in improved persuasive power in non-face-to-face settings and a 15% increase in order rates from online interactions. - A manufacturing company that faced difficulties in providing consistent responses due to the dispersion of customer information between face-to-face and non-face-to-face interactions implemented a strategy under the guidance of "PROBiZZ" to establish a system for centralized management of activity data across all processes using SFA, leading to standardized quality in customer interactions and increased trust from customers.

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[PROBiZZ][Success Case Collection] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes_20260312_2.pdf

[PROBiZZ][Success Case Collection] Comparison of Face-to-Face and Non-Face-to-Face Sales Processes_20260312_2.pdf

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エンジン

エンジン

Service Industry

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Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.

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