Crosscom, a Salesforce official partner company, will provide thorough support until it is firmly established for practical use.
This is a support service for the implementation and establishment of Crosscom's Agentforce, provided by the Customer Success Team. We define "which tasks, who, and what decisions can be made" by working backward from your company's goals, and integrate Agentforce into your business workflows according to the use cases for marketing, sales, and support. After the launch, the Customer Success Team will continue to monitor usage and output quality while supporting you until the utilization is firmly established towards achieving your goals.
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basic information
Feature 1: Support for Retention by the Customer Success Team The Customer Success Team provides support for retention, with a basic period of at least three months, accompanying you until the system is actively used and established after implementation. Feature 2: Business Understanding from Marketing and Sales Experience Crosscom deeply understands your business flow based on its experience in B2B marketing and product sales, and proposes design content that considers actual operations and retention. Feature 3: Operational Insights from Sales Cloud and Account Engagement Based on experience in supporting the operation of Sales Cloud (CRM) and Account Engagement (MA), we implement the use of Agentforce grounded in the understanding of Salesforce in the field.
Price range
P4
Delivery Time
※It will vary depending on the use case we want to implement, so I would appreciate it if we could consult each time.
Applications/Examples of results
It is introduced in the illustrated explanation.
Detailed information
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This is a use case for automatically generating questions that hypothesize and verify issues based on information gathered about the company scheduled for an interview.
Company information
Crosscom LLC is a company that supports the integration of marketing and sales, helping to enhance the customer purchasing experience by implementing and operating marketing automation (MA) tools. With experience in both B2B marketing and sales careers, we understand the perspectives of both the marketing and sales departments, strengthening collaboration to connect them to corporate revenue. Drawing from extensive experience in promotional support, we devise communications tailored to acquisition strategies and design seamless customer pathways.
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