Eliminate the anxiety of "delayed arrival" to zero. Accurate location information and error details are received in advance, preventing complaints after arrival and unnecessary dispatches.
"Call Point" is an AI platform that solves the biggest stressors for on-site workers: "confusion in location identification" and "pressure from delays in arrival." Through integration with auto phones and QR codes, the "exact location" and "status of equipment" are determined at the time of dispatch request. [Benefits for On-Site Workers] - Direct Route Without Confusion Since the property is identified at a GPS level, even in ambiguous parking lots, workers can arrive via the shortest route, preventing complaints like "Aren't you there yet?" - Accuracy of Pre-Arrival Information AI summarizes the trouble details. Before arriving on-site, workers can understand situations such as "bill jam" or "lock plate malfunction," allowing for smooth preparation of tools and parts. - Reduction of Reporting Efforts The AI listens to completion reports and automatically transcribes and categorizes them, reducing the time needed to create daily reports. Implementation is possible simply by placing QR stickers on existing signs. No large-scale construction is required, enabling the immediate creation of a "no confusion, no waiting" work environment.
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basic information
1. System Architecture Delivery Method: Cloud-based (SaaS) Engine: High-precision Natural Language Processing (NLP) engine + Text-to-Speech (TTS) engine Dialogue Logic: Scenario-based + Flexible dialogue responses using Generative AI (Hybrid type) 2. Network and Communication Specifications Supported Lines: 4G/5G, Wi-Fi, Wired LAN Protocols: HTTPS (TLS 1.2 or higher), WebRTC / SIP (Voice Real-Time Communication) Location Identification Method: QR code integration, integration with dedicated telephones (e.g., Lucatel), integration with dedicated IP terminals (linking to site ID), Caller ID mapping *GPS satellites are not used; location is determined by linking to pre-registered site information 3. Security and Reliability Authentication Features: Login ID/Password authentication, Permission management (Administrator/Operator) Data Protection: Encryption of communications, Regular backups Redundancy: Redundant configuration using cloud servers on AWS (domestic/Tokyo region), basic health monitoring
Price range
P1
Delivery Time
Applications/Examples of results
1. Emergency dispatch at night Even in the dark where landmarks are hard to see, the location can be pinpointed, allowing for timely arrival without any delays. 2. Troubles that require parts replacement Since the AI has already gathered information about the error in advance, it can predict the necessary replacement parts and bring them along, completing the work in one go. 3. Handling complex troubles By being able to check the user's consultation details in text before arrival, it allows for mental preparation and calm initial response. 【Q&A】 Q: Can I check the location on my smartphone? A: Yes. You can check property information and inquiry details from the management screen, making it smooth to understand the situation on-site. Q: Is construction necessary for implementation? A: If using QR code integration, simply applying a sticker is sufficient, and no construction is needed. Operations can start in as little as one week.
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Company information
Our company, K-Max Co., Ltd., has been at the forefront of communication technology for 34 years since its founding. What we pursue is not merely information transmission. It is "heartfelt communication" that deeply connects "people" to "people," "people" to "things," and "things" to "things," creating smiles and a better society. We uphold this **"heartfelt communication"** as our philosophy, utilizing the latest communication technologies and innovative solutions to contribute to solving a wide range of societal and customer challenges. Backed by years of experience and proven results, our technological capabilities and the spirit of "heartfelt communication," which always considers others, continue to create value that connects to the future.
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