AI help desk that eliminates the fragmentation of information! Breaking down the silos of knowledge.
Eliminate the need to ask that person to understand; knowledge consolidation.
We fundamentally solve the issue of "dependency on specific individuals," where information is scattered across multiple tools. In many companies, information is dispersed across SharePoint, emails, manuals, and other sources, making it difficult to search. PKSHA's AI Help Desk consolidates various inquiry channels into a chat, allowing AI to instantly search for information. This eliminates the time employees spend getting lost at the "service desk," significantly improving productivity across the organization. *Would you like to find hints to solve your company's help desk challenges in our materials?*
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
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