Unearthing untapped revenue from existing customers. Inside sales support specialized in upselling and cross-selling.
"Customer Inside Sales" is a new inside sales model that supports the maximization of revenue through a strategic approach targeting existing customers. It ensures the capture of upsell and cross-sell opportunities and executes personalized proposals that directly lead to securing business negotiations. This service primarily targets companies that offer multiple products, providing "proposals that resonate with different departments or uses" and "expansion proposals within existing departments," thereby supporting the improvement of customer unit price and maximization of LTV. [Features] ■ Discovering lists through cross-department key person research ■ Proposal-based approach based on product understanding ■ Results-oriented process management utilizing CRM *For more details, please refer to the related links or feel free to contact us.
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basic information
【Issues to be Addressed】 ■ There is a customer base, but sales growth from existing customers is not being achieved. ■ The internal sales structure is unable to keep up with expansion into other departments or products. ■ The situation of customers is not being understood, leading to missed opportunities for timely proposals. *For more details, please refer to the related links or feel free to contact us.
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Applications/Examples of results
【Case Studies】 ■ SB Payment Service Inc. ■ Unipos Inc. *For more details, please refer to the related links or feel free to contact us.
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Company information
Our company supports the entire process from strategy to execution as a professional in inside sales, in order to acquire high-quality business negotiations. We provide a flexible and reproducible support system tailored to the products and organization, maximizing the number of business negotiations that lead to orders. Through a wide range of support methods such as lead management to prevent lead leakage, follow-up on lost opportunities, site visit detection, scenario email creation, cross-selling, upselling, and dashboard creation, we contribute to revenue growth.
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