[Support Case] Ururu Co., Ltd. BPO

We handle calls to leads acquired through advertising! Maintaining a high conversion rate of over 30% on average.

We would like to introduce a case study of implementing inside sales for Ururu BPO Co., Ltd., which provides AI OCR tools. The company had only three team members, and there was not enough time to dedicate to inside sales. Although they managed to make initial calls, they could not consistently follow up, and they were unable to properly record sales history, such as who they spoke with, what was discussed, and when to make the next contact. After implementation, they began to approach customers who inquired through listing ads and comparison sites for business negotiations, achieving a very high negotiation conversion rate of over 30%, with some months exceeding 40%. [Case Overview] ■ Challenges - At the start of the team, they were managing a new business with three people and were not able to properly follow up on acquired leads. ■ Results - Consistently achieving an average negotiation conversion rate of over 30%. *For more details, please refer to the related links or feel free to contact us.

Customer Support