The requested features have almost been realized, and I can feel the improvement in work efficiency!
We would like to introduce a case study of our "FlexCRM" being implemented by Telemart Japan, Inc. The previous tool used had insufficient CTI integration with the PBX, and there were frequent maintenance issues with the old tool, resulting in periods of unavailability. After verifying the enterprise plan of "FlexCRM" in a three-month free trial environment, we decided to implement it. It has high operability, and we plan to use it for outbound operations in the future. [Case Overview] ■ Implemented Product: FlexCRM Enterprise Plan ■ Maintenance and version upgrade schedules can be specified ■ Developed a standard feature to identify the type of incoming call (free of charge) *We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For details, please download the PDF or contact us directly.
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We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.
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We are currently offering a collection of case studies on the implementation of FlexCRM for PDF download. For more details, please download the PDF or contact us directly.
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Our company is structured around two main pillars: the development of our own IT products (product business) and the provision of IT system development and operation services for individual customers (solution business). The goal of the product business is to provide customers with the economic benefits of scale through productization. On the other hand, the solution business identifies the overall needs related to IT services and feeds that back into our own products, creating synergy between the two businesses. In recent years, new technologies such as AI and IoT have garnered attention. We aim to create innovative services within this era, contributing to the expansion of our customers' profits, market growth, and regional economic development.
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