Presentation of Case Studies: Definition and Purpose of Inside Sales

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last updated：Nov 06, 2025

エンジン

Understanding the essence and purpose of inside sales and how to solve the challenges of new business development.

**Benefits** - Understand the definition of inside sales that directly connects to results - Set clear objectives for achieving KGI - Dramatically improve the cost-effectiveness of sales activities 'PROBiZZ' is a supportive service that resolves the ambiguity of "definition and purpose" in inside sales that many companies face, leading to tangible results. There are cases where inside sales is only seen as a means to acquire appointments, which ultimately leads to individualization and instability in results. We design clear KPIs calculated backward from revenue (KGI) and define the roles that inside sales should play. This allows the entire department to move towards the same goal and experience visible results in a short period. Furthermore, our strength lies in not just acting as an agent but in accumulating know-how within your company and building a system that enables your organization to operate autonomously. 'PROBiZZ' is the optimal choice for companies that want to understand the essence of inside sales and stabilize their revenue.

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basic information

Clarifying the purpose of inside sales is essential for achieving the ultimate goal of sales (KGI). We thoroughly analyze your business characteristics and the current state of your organization to design the optimal definition and objectives for inside sales. This allows inside sales to evolve from merely a lead generation department into a strategic division that maximizes the efficiency and results of overall sales activities. Additionally, by setting specific KPIs and providing data-driven operational support, we can identify bottlenecks in activities and establish a continuous improvement cycle. Through this process, the cost-effectiveness of overall sales activities will dramatically improve, transforming into an organization with a high return on investment. We contribute to companies that want to grow inside sales into a department directly linked to revenue. 【Strengths and Features】 ■ Clear objectives and KPIs set by working backward from KGI ■ Support for organizational development in a collaborative manner, not just as a mere outsourcing service ■ Maximizing cost-effectiveness through continuous improvement based on data

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Are you unclear about the definition and purpose of inside sales? "PROBiZZ" has prepared materials that compile know-how and case studies to transform inside sales into a department directly linked to revenue. This document explains the definition and purpose of inside sales to solve common challenges many companies face and achieve results. You will understand why many companies have improved their sales through the implementation of "PROBiZZ." Download the materials now to grasp the essence of inside sales and transform your company's sales activities.

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Applications/Examples of results

- An IT solution company utilized 'PROBiZZ' to redefine the role of inside sales as a strategic department for achieving KGI. As a result of activities based on clear KPIs, the deal conversion rate improved by 150% year-on-year. - A cloud service company received support from 'PROBiZZ' to internalize its inside sales team. By eliminating dependency on individuals and repeatedly making data-driven improvements, the sales costs were reduced by 20%. - A SaaS company implemented 'PROBiZZ' and set the purpose of inside sales to customer development and nurturing. The conversion rate from leads significantly increased from 10% to 25% within three months.