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  6. [Use Case] Airport Rental Car Reception Call Hotline

[Use Case] Airport Rental Car Reception Call Hotline

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Lukatel CML-200

last updated:Sep 30, 2025

ケイマックス
ケイマックス
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Perfect for airport rental car reception! A hotline that allows you to talk to staff immediately with easy operation!

The "Rucatel CML-200," a dedicated call terminal introduced as a means of user communication during unmanned service hours at major airports. Traditional tablets and business phones have issues with operability and stability, making it particularly difficult to assist users who are unfamiliar with operating devices, such as foreign visitors to Japan and the elderly. This product features intuitive operability that allows anyone to easily connect with staff by simply lifting the receiver. Both wall-mounted and desktop models are available, enabling flexible operation according to the installation environment. Additionally, it maintains stable operation even in high-traffic environments like airports, with very few incidents or inquiries reported. It is a field-oriented communication solution that balances reliability in unmanned operations with user satisfaction.

    Other commercial buildings and service facilitiesAirport facilitiesHeadquarters/Store System
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[Use Case] Airport Rental Car Reception Call Hotline

  • K-Max Hotline Site
  • Special site - Product/service details - https://pr.www.ipros.com/ekmax/product/

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basic information

●Basic Specifications Supported Carriers: NTT Docomo, KDDI, SoftBank (4G/LTE) Main Unit Size: 90mm(W) × 74mm(D) × 210mm(H) Operating Temperature: -25℃ to +70℃ Installation Method: Desktop installation/wall-mounted installation compatible Power Supply: AC power (no installation required) ●Functional Specifications Dialing Methods: Handset dialing, button dialing, hands-free dialing Incoming Call Features: Allow/deny settings, incoming call number registration Voice Guidance: Operation instructions, automatic notification support Schedule Function: Change of dialing destination by time, day of the week, and date Loop Call: Supports forwarding to up to 11 locations Automatic Response: Forced hands-free call transition ●Management Features Remote Management: Configuration changes, status monitoring, remote reboot I/O Functions: Device connection notifications (device failure notifications, emergency calls, etc.), remote operation support (opening and closing doors or gates, etc.) Status Display: LED signal strength and usage status display Volume Adjustment: Speaker volume adjustment during calls Customization: Label color and content changes supported *For more details, please download the PDF or feel free to contact us.*

Price range

P2

Delivery Time

Please contact us for details

Applications/Examples of results

This product has been introduced in approximately 80 units across multiple terminals at major domestic airports and is utilized as a communication tool for unmanned rental car counters. It allows for flexible operation, as it can be stored and used in conjunction with staff assistance, receiving high praise from on-site personnel. 【Usage Scenarios】 - Calling airport shuttle buses (users contact staff after arrival) - Assisting visitors without reservations (guidance and confirmation when reception is unavailable) - Communication during health issues or emergencies (immediate response for medical and safety concerns) - Simple communication means in situations where multilingual support is difficult (overcoming language barriers) - Consideration for the elderly or those unfamiliar with operating devices (intuitive usability) In the future, enhancements such as multilingual voice guidance and pictogram displays are planned, and expansion beyond airports to hotels, facilities, and public institutions is anticipated.

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4G-VoLTE Smartphone "Lukatel CML-200" Brochure

4G-VoLTE Smartphone "Lukatel CML-200" Brochure

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Hotline Product Catalog 2024

Hotline Product Catalog 2024

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[Case Study] Implementation Case for Airport Rental Cars

[Case Study] Implementation Case for Airport Rental Cars

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Company information

ケイマックス

ケイマックス

Information and Communications

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Our company, K-Max Co., Ltd., has been at the forefront of communication technology for 34 years since its founding. What we pursue is not merely information transmission. It is "heartfelt communication" that deeply connects "people" to "people," "people" to "things," and "things" to "things," creating smiles and a better society. We uphold this **"heartfelt communication"** as our philosophy, utilizing the latest communication technologies and innovative solutions to contribute to solving a wide range of societal and customer challenges. Backed by years of experience and proven results, our technological capabilities and the spirit of "heartfelt communication," which always considers others, continue to create value that connects to the future.

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