We will propose improvement measures that link to the growth of the company in both the short term and long term!
We conduct workshops to establish a system where employees can express their true feelings safely and to support the clarification of the organization's direction. Through employee surveys, the introduction of chat tools, and regular dialogue sessions, we visualize genuine opinions and share the challenges and ideas that emerge with management. Additionally, we offer services such as the Honne Management Academy, support for customer management and MA tool operations, and IT tool optimization concierge services. 【Service Menu (Partial)】 ■ Introduction of IT tools such as MA and CRM (customer management) tools ・Support for customer management and MA tool operations ・IT tool optimization concierge (support for switching IT tools) ■ Support for formulating marketing strategies ・Marketing Sprint 2DAYS *For more details, please download the PDF or feel free to contact us.
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【Other Service Menu】 ■ Communication Activation and Entrepreneur Idea Generation Support - Core Communication Activation Workshop - Leaders Reflection Time - Honest Management Academy *For more details, please download the PDF or feel free to contact us.
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"Only one person really knows what is going on at that customer." This is a familiar scene in route sales at manufacturing companies. Years of deal history and equipment replacement cycles stay locked in one salesperson's head, in Excel files and in stacks of business cards. Every transfer or resignation resets the relationship, and inquiries about replacements or additional equipment slip away. Smart Plus Co., Ltd. is a consulting firm that builds sales and marketing systems around CRM (customer relationship management). We do not stop at installing a tool. Together with your team we articulate your strengths, define deal stages, and design follow-up rules, so that your people can explain in their own words why the process works the way it does. As certified IT Coordinators, we have supported more than 150 companies, ranging from 1 to 700 employees, and one in two clients asks us back the following year. The first consultation is free.
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