スマートプラス Company Profile

Is your sales still running on one person's memory? We solve sales dependency with CRM.

"Only one person really knows what is going on at that customer." This is a familiar scene in route sales at manufacturing companies. Years of deal history and equipment replacement cycles stay locked in one salesperson's head, in Excel files and in stacks of business cards. Every transfer or resignation resets the relationship, and inquiries about replacements or additional equipment slip away. Smart Plus Co., Ltd. is a consulting firm that builds sales and marketing systems around CRM (customer relationship management). We do not stop at installing a tool. Together with your team we articulate your strengths, define deal stages, and design follow-up rules, so that your people can explain in their own words why the process works the way it does. As certified IT Coordinators, we have supported more than 150 companies, ranging from 1 to 700 employees, and one in two clients asks us back the following year. The first consultation is free.