We will thoroughly explain the operation method of inside sales that excels in cost-effectiveness.
**Benefits** - Ability to assess the balance between operational costs and results - Clarity on effective personnel allocation and KPI design - Practical indicators that can be used to determine the feasibility of implementation 'PROBiZZ' is a sales support service that visualizes the cost-effectiveness of inside sales and provides materials for management decision-making. It has a framework that allows for the evaluation of the entire process from implementation to operation and improvement based on numerical data. It analyzes indicators linked to the cost per appointment, conversion rate to negotiations, and order value, making areas for improvement visible. Additionally, it can collect and utilize real-time data that is effective for optimal allocation of human resources and decisions on outsourcing versus in-house production. Since it enables KPI formulation and improvement proposals based on actual performance, it has received high praise not only from field personnel but also from management. 'PROBiZZ' is a partner that supports "sales investment optimization" to achieve results commensurate with costs.
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basic information
Many companies that have implemented inside sales struggle with whether they are seeing results that justify the costs. With 'PROBiZZ', we can clearly quantify cost-effectiveness through analysis linked to appointment acquisition costs and LTV (Customer Lifetime Value). Furthermore, we can visualize and analyze scripts, response logs, and conversation content, allowing us to focus resources on actions that yield results. This can be utilized not only for streamlining sales operations but also for reassessing the balance of human resource allocation and business design. Being able to convincingly explain "how much we are contributing to revenue growth" both internally and externally is also a significant advantage. Ultimately, 'PROBiZZ' maximizes the "return on investment" that directly leads to results. 【Strengths and Features】 ■ Real-time visualization of appointment costs and negotiation rates ■ Numerical verification of the causal relationship between sales activities and costs ■ Provision of objective data to support decisions on in-house versus outsourcing
Price information
If you have doubts about the cost-effectiveness of inside sales, why not start with a free consultation or download some materials? With 'PROBiZZ', you can visualize the cost per appointment and metrics that lead to results in real-time, reducing waste in your sales investment. We can support you in achieving results with specific improvement proposals.
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Applications/Examples of results
- A SaaS company that was using an outsourced call center implemented "PROBiZZ" to visualize the conversion rate and cost-effectiveness of their business negotiations. By analyzing the reasons for stagnating results, they shifted to in-house operations and improved their outcomes by 1.8 times. - A small to medium-sized enterprise with ambiguous performance indicators calculated the cost-effectiveness per representative using talk analysis and behavioral data. By clarifying improvement measures, they expedited decision-making for their sales budget. - A business company that managed over 500 appointments annually analyzed data by department and reduced unnecessary calls by 50%. As a result, they established a system that allowed them to focus on lead nurturing.
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Company information
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.