Comparison and Definition of Face-to-Face and Non-Face-to-Face Sales: Learning from the Basics

basic information

Face-to-face sales have the strength of building trust, but they also face challenges due to high costs and time burdens. On the other hand, non-face-to-face sales excel in the frequency of contact and efficiency, making them ideal for the early stages of the sales process. With 'PROBiZZ', it is possible to design a sales division system that maximizes the strengths of both approaches. By having SDRs handle initial responses non-face-to-face, the process leading to business negotiations can be automated and made more efficient. As a result, we can focus our efforts on customers who require visits, effectively utilizing sales resources. This increases the overall productivity of sales and makes maximizing cost-effectiveness a reality. 【Strengths and Features】 ■ Flexibly design processes suitable for non-face-to-face sales ■ Efficiently build a division of labor system between face-to-face and non-face-to-face sales ■ Achieve visibility and improvement of results through logs and data

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If you want to reassess the balance between face-to-face and non-face-to-face sales activities, please check out the case studies and systems of "PROBiZZ." We have prepared a free document summarizing methods to streamline the process from initial response to business negotiations and optimally allocate resources. Download it now!

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Applications/Examples of results

- In BtoB service companies, an inbound response system is established where SDRs handle inquiries and only pass high-conversion deals to sales. - In medical device sales companies, initial hearings are conducted entirely remotely, optimizing visit destinations in order of priority. - In the recruitment industry, SDRs successfully reduced the effort and personnel for in-person sales by 50% by setting up online meetings.