We will introduce the structure of a telemarketing script that directly leads to results and the optimization support provided by 'PROBiZZ'.
"PROBiZZ" provides support for the design and optimization of telemarketing talk scripts that directly lead to results. It is characterized by its emphasis on dialogue design that not only secures appointments but also leads to business negotiations and orders. Depending on the industry, product, and consideration phase, multiple script patterns are prepared for effectiveness verification. We analyze the content of calls in the field to enhance the precision of the opening grabs and closing statements. The hearing items are also calculated backward from KGI, constructing a dialogue structure that does not end with just information gathering. The scripts are provided in a format that is easy to share with the sales team, preventing the personalization of operations. Regular reviews and audio sharing are standard practices for refining the scripts. The design includes the order of speaking, word choice, and pacing, maximizing results from the engagement.
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basic information
"PROBiZZ" designs talk scripts not merely as scripts but as a "system that generates sales results." Based on operational experience with over 500 companies, we have accumulated effective conversation patterns tailored to different industries and targets. The scripts are constructed by working backward from the goal design of KPIs and KGIs based on initial hearings. Additionally, through A/B testing, we optimize by trying multiple conversation methods in a short period. Our strength lies in a design that does not rely on the individual capabilities of operators, allowing anyone to replicate it, along with effective operational execution. Analysis data from call recordings clarifies which phrases elicit responses. There have been cases where the conversion rate to business negotiations has more than doubled, substantiating the power of words that directly lead to results. "PROBiZZ" dramatically improves sales results through the weapon of talk scripts. [Key Points] - Designing reproducible scripts that yield results for anyone - Access to words and flows that directly lead to business negotiations - Continuous improvement towards the optimal form in collaboration with the field
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Company information
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.