High responsiveness by professional staff! Shortening lead times and achieving prompt on-site support.
M-Tech Co., Ltd. offers high-quality "Field Support Services" that are cost-effective. We provide prompt and high-quality on-site installation services according to our customers' needs. In the event of equipment failure, we quickly resolve issues with rapid replacements, supporting the continuity of operations. Additionally, by performing initial equipment setup in advance, we deliver the equipment in a state ready for immediate use by the customer. 【Features】 ■ Equipment storage ■ Coverage across Hokkaido ■ SLO/SLA compliance ■ ISMS certification obtained ■ High service capability *For more details, please download the PDF or feel free to contact us.
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basic information
【Service Contents】 ■ On-site installation ■ On-site maintenance ■ Kitting *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Case Studies】 ■ On-site maintenance during failures at major telecommunications carrier locations (230 locations in Hokkaido) ■ On-site maintenance during failures at global telecommunications manufacturer contract locations ■ UTM installation projects (new and replacement) for domestic telecommunications companies ■ Installation projects for exit strategy security devices ■ VPN router replacement for agricultural machinery manufacturer sales offices *For more details, please download the PDF or feel free to contact us.
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Company information
We are solution engineers who support the IT transformation of companies through kitting, network construction, and PC support. We specialize in kitting, maintenance, and support that consider the comfortable and efficient use of information equipment tailored to our customers' industries and operations. In the ever-changing IT industry, we continuously pursue higher levels of technology with a strong desire for improvement, providing services that are well-suited to our customers.