Adopting Contentserv PIM as a global product information management system! Introducing key considerations in the selection process.
Ricoh Company, Ltd. is currently engaged in the sale of products including office solutions and printing solutions on a global scale. To reconstruct a system for globally sharing product information from a legacy system, the company has been advancing the selection, adoption, and construction of a global product information management system. This document introduces why the company adopted Contentserv PIM as its global product information management system, highlights the considerations during the selection process, and shares insights gained during the construction phase. [Contents] ■ The situation of Ricoh before adopting Contentserv PIM ■ The background of adopting Contentserv PIM and the product selection process based on application architecture ■ Launching Ricoh-PIM using the Contentserv SaaS platform ■ Future development plans for Ricoh-PIM *For more details, please refer to the PDF document or feel free to contact us.
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Centric PXM (formerly Contentserv) integrates multiple capabilities—including Product Information Management (PIM), Digital Asset Management (DAM), supplier onboarding, and multi-channel syndication—into a single unified platform. It centralizes product information scattered across internal and external teams, ensuring that accurate, up-to-date data is delivered consistently across every sales channel. In 2023, we strengthened our portfolio with the strategic acquisition of Shoppingfeed, a leading provider of product feed management and marketplace integration solutions. In March 2025, we joined Centric Software, a Dassault Systèmes company, becoming part of the industry’s most advanced product concept-to-commercialization platform.
