Eliminate "waste" in manufacturing! Free case studies on business efficiency DX! Contributing to interdepartmental collaboration and maximizing profits. Demos are also available.
The customer management system for after-sales service, "e-Sales Manager Remix Service Edition," is a tool that allows for centralized management of information necessary for maintenance, such as customer information and equipment details. You can quickly search for information and report from your smartphone, share information in real-time, and strengthen collaboration between service engineers and locations. 【Solutions to these issues】 ■ Inability to thoroughly replace or update delivered equipment, negatively impacting performance ■ Incomplete tasks while out, requiring a return to the office ■ Uncertainty about whom to consult for maintenance records of delivered equipment * We are currently offering a free "Product Introduction Document" and a detailed "White Paper" with case studies. You can view them immediately via "PDF Download." * Demos are also available. Please feel free to contact us for more details. ★ We will hold a free webinar on CRM utilization techniques on Wednesday, September 11. For details and registration, please see the link below.
Inquire About This Product
basic information
【Webinar Overview】 Theme: How to Utilize CRM for Maximizing After-Sales Service Revenue - Interdepartmental Collaboration and Reducing Opportunity Loss as Key Factors Date and Time: September 11, 2024 (Wednesday) 16:00 - 16:40 Registration Deadline: September 11, 2024 (Wednesday) 15:00 Capacity: First 100 participants (Pre-registration required) Cost: Free 【About 'e-Sales Manager'】 Used and supported by a wide range of companies from large corporations to small and medium-sized enterprises, including manufacturing, service, information and communication, finance, and construction and real estate industries, with over 5,500 implementations. Leveraging the implementation experience across various company sizes and industries, we can meet the diverse needs of a wide range of businesses. *Please refer to the accompanying materials. Feel free to contact us with any inquiries.
Price range
Delivery Time
Applications/Examples of results
Please take a look at the accompanying materials. Feel free to contact us with any inquiries.
catalog（2）
Download All Catalogs
Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.