Learn through case studies! Practical training course for harassment consultation desk operations.
Kanagawa Prefectural Labor Welfare Association Public Interest Incorporated Foundation Labor Course
Knowledge and responses that the person in charge should be aware of.
The "Comprehensive Promotion of Labor Policy Act," commonly known as the Power Harassment Prevention Law, will be fully applicable to small and medium-sized enterprises starting from April 2022, requiring all workplaces to establish consultation desks. It is not enough to simply set up a consultation desk; training for the desk staff and the creation of manuals are also required to ensure that the staff can respond appropriately to inquiries based on their content and circumstances. In this course, we will invite experts to discuss the practical responses and considerations for harassment consultation desk staff. We will provide specific explanations of the necessary legal knowledge, awareness, mindset, and key points for responding to inquiries, using case studies. Participants will learn how to appropriately handle the increasing number of harassment consultations each year. Event Details: - Zoom Live Lecture Date: June 20, 2024 (Thursday) from 14:00 to 17:00 (3 hours) - WEB On-Demand Lecture Available for one month starting from two days after the lecture. For applications made after the live session, viewing will be available for one month from the desired date. Participation Guarantee: If you are unable to attend within the specified period, please let us know.
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basic information
1. Necessary legal knowledge for consultation desk personnel and the establishment of the consultation desk system (1) Laws related to harassment and "measures that employers should take in employment management" (2) Provisions of the work regulations (3) Regarding the consultation desk system: external outsourcing, external contacts, creation of manuals and checklists, training system, etc. (4) Obligations regarding responses to harassment consultations 2. Practical handling of harassment consultations and points to note (1) Flow of harassment consultation responses (2) How to conduct internal investigations and necessary responses, points to note - Hearing investigations, handling of information gathered, fact-finding and points to note, legal evaluation considerations / prevention of secondary damage (secondary harassment) and litigation cases / how to interact with the consultant / setting time and place / hearing points by type of harassment / what to communicate during the perpetrator's hearing / whether to place the perpetrator on "home standby" / timing for third-party hearings (3) Responses to related parties and the workplace after the incident (disciplinary action, transfers) 3. Examples of responses to harassment cases seen through case studies (1) Power harassment (2) Sexual harassment (3) Maternity harassment (4) SOGI harassment, customer harassment Examples of related forms for consultation desk responses - Checklist for consultation desk personnel, harassment consultation records, disciplinary action notification forms, etc.
Price information
Tuition fee: 8,250 yen per person (including live and on-demand streaming, tax included)
Price range
P1
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For more details, please refer to the PDF document or feel free to contact us.
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Our association offers practical courses on labor law, labor management, social insurance, payroll, compliance, harassment, mental health, and more at affordable prices as a non-profit public corporation. Currently, all courses are available online, allowing participants to take them "anytime, anywhere" without restrictions on time or place. Additionally, we have extended the viewing period for on-demand courses to support your learning. Kanagawa Prefectural Labor University Course: 30 lectures (2 hours per lecture, 1,650 yen each) total 49,500 yen. Other courses: 6 hours per lecture, ranging from 12,000 yen to 15,000 yen. The Kanagawa Prefectural Labor University Course, like the Tokyo Labor University Course, is taught by a team of experts, including university professors involved in labor policy, covering three fields: labor law, human resource management, and social security. This allows participants to systematically learn specialized knowledge related to labor in general.