Boost productivity with AI utilization! A call center with excellent scalability and outstanding productivity!
By integrating an AI voice bot with the API into the call center, we can handle inquiries that can be resolved with manual responses using AI, while those requiring human follow-up will be addressed by human agents. This allows the center to manage either fewer staff than traditional setups or to handle more calls with the same number of staff.
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basic information
AI chat bot AI voice bot AI automatic summarization Currently expanding the combination of these three services in the call center.
Price information
According to the monthly call minutes, the charges are as follows: ■Call minutes: Fee (Charge for excess minutes) 5,000 minutes: 300,000 yen (50 yen/minute) 10,000 minutes: 500,000 yen (40 yen/minute) 50,000 minutes: 1,000,000 yen (30 yen/minute)
Price range
P3
Delivery Time
※The delivery date will vary depending on the initial development content.
Applications/Examples of results
We can solve issues such as: not being able to handle night reception, high outsourcing costs, receiving a large number of similar inquiries "over the phone," and having implemented a chatbot but still receiving inquiries by phone.
Detailed information
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Company information
We provide support services for the sales activities of our partner companies, including telemarketing. From call center functions such as appointment setting and direct sales to acting as a sales representative, as well as after-sales follow-up, customer service, and handling complaints, we offer a wide range of assistance for tasks that involve interaction with customers. Please feel free to contact us if you have any requests.