If you feel something is strange while using the call bell...
Huh? It was working until yesterday, but today it won't ring (sweat). Even when I press the transmitter, the receiver doesn't respond! The sound has changed! I want to request a repair, but when I call the contact number on the product I bought, they don't accept repairs! No matter how many times I call, I can't get through! There isn't even a contact number written in the first place! Even if unexpected accidents occur, please rest assured. We are a manufacturer of call bells, so if it's one of our products, we will respond to repairs immediately. First, please let us know the symptoms through our contact form. Our repair staff will provide detailed solutions, send replacement products, and guide you through the repair process, all while striving to resolve the issue in a way that minimizes inconvenience to you! Repairs can also be requested at the phone number below. 【Repair Inquiry Phone Number】 047-402-6065
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basic information
【Transmission and Reception Frequency Band】 SMADIO: Transmitter → Main Receiver 315MHz / Main Receiver → Wristwatch-type Receiver 429MHz ZERO: 429MHz Band 【Power Supply】 SMADIO: Main Receiver DC12V 1000mA Adapter / Transmitter 12V/23A Alkaline Battery / Wristwatch-type Receiver 1.5V AA Battery ZERO: Main Transmission Control Unit 100V DC5V 2A Adapter / Receiver Lithium-ion Battery 3.7V 300mA
Price information
The price will be estimated separately based on the symptoms, number of units, and repair details. *If the issue is resolved through a phone inquiry, there will be no charge. Please first inform us of the symptoms over the phone.
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Applications/Examples of results
It is used as a call bell in factories, warehouses, restaurants, and medical and nursing facilities.
Detailed information
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Please check the following before repairs! ■■■ If you think there might be a malfunction with SMADIO... ■■■ The device doesn't sound when the button (transmitter) is pressed... The main receiver has stopped responding... The receiver doesn't sound... ↓ "Try re-registering the transmitter" "Try replacing the transmitter's battery" "Try unplugging and re-plugging the main receiver's adapter" "Try changing the angle of the main antenna" "Try changing the installation location of the main unit" "Try re-registering the receiver" "Try replacing the receiver's battery" *The battery sizes for each product are as follows: Transmitter [SB-100] ⇒ 12V23A alkaline battery (not AA battery) Receiver [SP-300F] ⇒ AA battery For re-registration, please refer to the manual. ◎ The manual can be downloaded from this page.
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Please check the following before repair! ■■■ If you think there might be a malfunction with ZERO's operation... ■■■ The receiver does not sound even when transmitted... The receiver can no longer be charged... The main transmitter does not turn on... ↓ "Try re-registering the receiver" "Try changing the charging location (transmitter's socket) *1" "Try changing the angle of the main transmitter's antenna" "Try unplugging and re-plugging the main transmitter's adapter" "Check the metal parts of the main transmitter's socket *2" *1 Try changing the charging location (transmitter's socket). If it cannot charge at any location ⇒ A malfunction of the receiver is suspected. If it can charge when the location is changed ⇒ A malfunction of the transmitter is suspected. *2 Check the metal parts of the main transmitter's socket. There may be a broken clip on the metal part. Please inform us when you contact us. For re-registration, please refer to the manual. ◎ The manual can be downloaded from this page.
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Company information
We respond to every situation of "calling." Are you using a calling bell? ● Our Maiko products can assist in improving operational efficiency for reporting troubles within factory facilities, calling staff, employee management, and as a line Andon! ● Useful for calling patients in hospitals and clinics, managing dispersed waiting, infection control, and alleviating congestion in waiting rooms! ● Can be used in restaurants for calling staff, increasing operational efficiency, and alleviating congestion at the register during takeout. As a product from a domestic manufacturer, we will promptly respond to any questions regarding installation and provide aftercare in case of emergencies.